The idea that executives should make decisions according to what their intuition or “gut” tells them is generally out of favor. In a scientific age, one’s feelings are supposed to be mastered, while painstakingly collected megabytes of data reveal the correct path. And yet people continue to feel — intuitively, if you will — that this is an oversimplification. For many complex decisions, all the data in the world can’t trump the lifetime’s worth of experience that informs one’s gut feeling, instinct or intuition.
Consider three brief examples. In the game of chess, it appears that grandmasters are carefully thinking through every possible move and countermove. But, as former World Chess Champion Garry Kasparov explained in an interview, “The total number of possible different moves in a single game of chess is more than the number of seconds that have elapsed since the big bang created the universe.” For Kasparov, who claims to be able to think up to 15 moves in advance, “intuition is the defining quality of a great chess player.”
Of course, business is not a game, and much more is at stake when an executive makes a decision that will affect an entire company. Science, with its often practical outcome — a new drug or technology — is closer to business than chess. And while Thomas Edison famously attributed the quality of... To read the complete article, login or sign-up using the form below.
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