One of the enduring truths about human beings is that we lie — frequently and often quite casually. In fact, if one believes the recent claims of many psychologists, the impulse to deceive resides deep within our genes, a central feature of our common humanity. As one scholar of deception puts it, “Lying is not exceptional; it is normal, and more often spontaneous and unconscious than cynical and coldly analytical. Our minds and bodies secrete deceit.”1
Numerous studies confirm that few people can make it through a typical day without lying.2 In one, subjects asked to keep diaries of their conversations reported that they told lies anywhere from 30% to 50% of the time on topics including their feelings, their actions and their plans and whereabouts.3 Some 60% of newly introduced individuals lie to one another within minutes simply to create a favorable impression,4 and dating couples apparently lie to each other even more.5 According to the most conservative estimates of human resource managers, 25% of all résumés contain significant lies.6 Moreover, lying behaviors start early — typically at age three or four.7
It should not be surprising, then, that when it comes to negotiation, the process is often strewn with falsehoods and deception. In... To read the complete article, login or sign-up using the form below.
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