By Josh Bernoff and Charlene Li
People are connecting with one another in increasing numbers, thanks to blogs, social networking sites like MySpace and countless communities across the Web. Some companies are learning to turn this growing groundswell to their advantage.
By Robert J. Thomas
For those learning to lead, experience trumps formal training. But some experiences matter more than others, as two unconventional but highly successful organizations -- The Church of Jesus Christ of Latter-day Saints and the Hells Angels Motorcycle Club -- have recognized.
By Satish Shankar, Charles Ormiston, Nicolas Bloch, Robert Schaus and Vijay Vishwanath
Though competitive barriers in Asia, Latin America and Eastern Europe are many, a look at the companies that are thriving there reveals some secrets that make success more likely.
By John Humphreys and Hal Langford
How can you avoid the agony of putting your company through a massive restructuring? Simple: Learn how to make sure it never needs one.
By Grahame Dowling and Warren Weeks
By unpacking the idea of a good or bad reputation into a profile of what the media says about their company, executives and public relations managers can understand and then influence their corporate reputation -- and with it, their company’s real performance.
By George S. Day and Paul J. H. Schoemaker
More than ever, CEOs must develop their peripheral vision, scanning for faint -- but vital -- signals that will help them give their companies an edge.
By Satish Nambisan and Priya Nambisan
The benefits of engaging customers in product development, product support and related activities are increasingly visible. Having the right technology-based system can enhance the customer experience and help companies improve both their innovation and customer relationship management capabilities.
By Anthony W. Ulwick and Lance A. Bettencourt
With a clear definition of what a customer need is, companies are able to get the inputs that are required to succeed at innovation.
By Keith R. McFarland
The strategic planning model is due for a “new release,” one that enables companies to keep pace with changing environments, quickly create and adapt strategy and empower people throughout the organization to make effective choices.
By Randall Wright
Relationships with academic institution scan play an important role in continuing to generate new value for shareholders if you know how to approach those relationships.
