Management of Technology and Innovation
An Inside View of IBM’s ‘Innovation Jam’
IBM brought 150,000 employees and stakeholders together to help move its latest technologies to market. Both the difficulties it faced and the successes it achieved provide important lessons.
The Impact of Technological Innovation on Outsourcing Decisions
When technology changes rapidly, outsourcing looks more attractive.
Where the Best and Worst Ideas Come From
Group brainstorming excels at generating both very good and very bad ideas.
The Incrementalist (or, What’s the Small Idea?)
Joe Fox's strategic ideas look big -- he's disrupted both the securities and real estate industries. But he claims his best innovations are the smallest ones.
Giving Customers a Fair Hearing
With a clear definition of what a customer need is, companies are able to get the inputs that are required to succeed at innovation.
How to Profit From a Better Virtual Customer Environment
The benefits of engaging customers in product development, product support and related activities are increasingly visible. Having the right technology-based system can enhance the customer experience and help companies improve both their innovation and customer relationship management capabilities.
The Six Key Dimensions of Understanding Media
The Genre Model can help in evaluating how a new communication technology may fit into your specific corporate environment.
Institutionalizing Innovation
Building an engine that produces a steady stream of innovative growth businesses is difficult, but companies that are able to do it differentiate themselves from competitors.
Implementing a Learning Plan to Counter Project Uncertainty
For any breakthrough innovation project, specific objectives are often unclear or highly malleable, and the paths to them are murky. Rather than feign certainty that doesn”
How Companies Become Platform Leaders
Under the right circumstances, companies of any size can grow to become platform leaders. And particular business and technology decisions can help platform-leader wannabes achieve their goals.

