User Experience
Designing Waits That Work
Designers at restaurants, theme parks and elsewhere have investigated how to make waiting in line more pleasant. What they have learned has profound implications for all managers.
Latest
The Sustainability Initiative
- Special Report: The Business of Sustainability
- Interview: Green, Despite the Downturn — Michael S. Hopkins
- Research: For Real, Not Just For Show — Joe Manget, Catherine Roche, and Felix Münnich
Special Report: Design Thinking
Hard skills from a soft scienceMIT Sloan Management Review
Past Issues
The MIT SMR Store
From The Magazine
Fall 2009
Special Report: Sustainability
8 Reasons That Sustainability Will Change Management
Michael S. HopkinsTransparency, accidental innovation, trust, collaboration — as sustainability affects how the world works, so will it affect how business works in the world.
Intelligence: Management
Debunking Management Myths
Martha E. MangelsdorfIn this interview, Henry Mintzberg questions some of the conventional wisdom about managerial work.