Digital Business

Showing 21-40 of 46

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Video: The Digital Transformation of Health Care

  • Interview
  • Read Time: 1 min 

One of the largest health insurers in the United States, WellPoint, is using technology to change its business model. Lori Beer, WellPoint’s executive vice president of specialty businesses and information technology, talks about how technology is helping doctors and nurses be more efficient and effective and lowering costs. Beer explains how WellPoint, which is the first commercial adopter of IBM’s Watson technology, is using analytics to help health-care providers work more efficiently.

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How Starbucks Has Gone Digital

  • Interview
  • Read Time: 15 min 

Starbucks chief digital officer Adam Brotman and chief information officer Curt Garner explain how they collaborate closely. The two constantly seek to improve customer experience through technology and to unify marketing efforts across channels. Their partnership has forged a fast-paced rollout of new digital efforts, from faster payment processing to mobile ordering, across Starbucks’ 17,000 stores.

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The Advantages of Digital Maturity

  • Research Highlight
  • Read Time: 5 min 

New research suggests that companies with well-managed investments in digital technology and transformation management can achieve up to 26% more profits than their industry average. A digital maturity model developed by MIT’s Center for Digital Business and Capgemini Consulting combines two elements: digital intensity (the level of technology investment directed towards changing how a company operates) and transformation management intensity.

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Video: Leading Your Company’s Digital Transformation

  • Interview

Business leaders hear plenty about how digital technology can transform a business, but so much of the discussion focuses on technology-based companies like Amazon, Apple, Facebook and Google that executives at traditional companies might be forgiven for thinking that only high-tech startups can achieve digital transformation. In this video, George Westerman of the MIT Center for Digital Business explains how business executives can drive digital transformation within established companies.

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Free Article

How to Digitally Transform Your Company

  • Blog
  • Read Time: 3 min 

Companies such as Apple, Amazon and Facebook aren’t the only ones who can use high technology to get bottom-line results. For instance, PagesJaunes, the French Yellow Pages, has completely changed its business model with a strategy of building 100,000 websites for small businesses.

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Image courtesy of Flickr user iriss.org.uk.

The Digital Capabilities Your Company Needs

  • Research Highlight
  • Read Time: 5 min 

Companies need to invest in four kinds of digital capabilities to achieve digital transformation. They must start with a unified digital platform to integrate data and processes across sales channels. They need a way to revamp solution delivery to adapt new technologies into their operations. They need to develop analytics capabilities, which often requires a change in corporate culture. And they need good working relationships and tight integration between business executives and information technology executives.

Image courtesy of Boeing.

The Problem With Digital Design

Traditionally used for computer aided design and manufacturing applications, in recent years digital design has migrated to the front end of the development process, facilitating ideation, conceptual design and globally distributed innovation. Through empirical and case-based research — including a longitudinal study of 145 organizations that are heavy users of digital design — this article explores the challenges and opportunities of employing digital design during these early stages.

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Free Article

Skills That Will Remain in Demand In a Computer-Rich World

  • Blog
  • Read Time: 2 min 

Skills such as applied math and statistics, negotiation and group dynamics, and persuasion can help you prepare yourself for careers in a fast-changing economy filled with ever-faster, ever-smarter computers, write MIT Sloan’s Erik Brynjolfsson and Andrew McAfee.

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Free Article

How the Digital Revolution is Affecting Employment

  • Blog
  • Read Time: 2 min 

Race Against the Machine, a new book by MIT Sloan’s Erik Brynjolfsson and Andrew McAfee argues that while digital automation is accelerating innovation and driving productivity, it’s also transforming what kinds of jobs are secure.

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How to Plan E-Business Initiatives in Established Companies

Many large and mature firms — which still form most of the economy — have difficulty analyzing the opportunities and difficulties created by the Internet. Here is a planning process, validated at several established companies, that puts e-business into perspective and helps make it manageable. "Using our e-business planning process," write the authors, "senior management in established companies can identify attractive e-business initiatives, analyze their functional scope and assess the sustainability of the benefits."

Showing 21-40 of 46