How blockchain could transform management; the Internet’s effect on innovation hubs; putting data to work with knowledge graphs.
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- Read Time: 9 min
Kristin Darby, CIO of Cancer Treatment Centers of America, is keenly aware of the impact of digital technology on patient care. “We crave constructive disruption, so we are always challenging ourselves with the question, ‘how can technology positively impact our patients?’ If there’s value for the patient, we’re interested and we dig deeper.” Darby is interviewed by Gerald C. (Jerry) Kane, associate professor of information systems at the Carroll School of Management at Boston College and a guest editor for MIT SMR.
- Read Time: 5 min
With the help of third-party developers, customization is shifting from the producer to the customer. While Industrial Age customization did enhance options for different customer preferences, those options were hardwired into a firm’s supply chain in ways that preserved efficient scale. Customers could choose only from those options that a firm had already programmed to deliver through established supply chains. Digital Age customization allows customers options outside the boundaries of a firm’s traditional supply chain.
Is AlphaGo the supersized model of your future machine management assistant? What to consider when you’re in the market to enhance your company’s digital capabilities. And if you are looking for a way to enhance the value of transparency, try videotaping – and maybe even broadcasting – your executive meetings.
- Read Time: 8 min
It has become a truism that the pace of work is faster than ever, as digital technologies speed up communication and operational processes in a story of unending progress. But increased speed has not translated into increased rates of productivity growth. Since 2004, growth rates have slowed not just in the US but across the world. Chad Syverson, J. Baum Harris Professor of Economics at the University of Chicago’s Booth School of Business, explains what the implications are, and why the benefits of new technologies are not straightforward.
In a new report, International Data Corp. forecasts a near doubling of the robotics market over the next 4 years. Meanwhile, President Obama sent The Annual Report of the Council of Economic Advisors to Congress which says that advances in robotics technology are “presaging the rise of a potentially paradigm-shifting innovation in the productivity process.” So how should companies use robotics between now and then? One answer: Hire robots for supporting, rather than primary, roles.
This week’s Tech Savvy looks at what’s happening in wearables at work, virtual reality in hiring, enhancing big data ROI, and digital transformation preparation. For instance, in a Netherlands warehouse, employees wearing smart glasses to pick orders show a 25% improvement in efficiency. And in big data, Wharton’s Eric Clemons notes that “Where big data analytics may create local fiefdoms, online social networks create distributed pockets of autonomous connection, affiliation, and even affection.”
- Read Time: 1 min
Paul Michelman joins MIT Sloan Management Review as editor in chief and digital strategist. As chief content strategist Paul will guide MIT SMR’s digital content strategy across the entire content lifecycle. Paul was previously editor in chief at Safari Online, executive editor at strategy+business, and executive editor and director of new editorial products at Harvard Business Review.
- Read Time: 16 min
The skill set for both companies and individuals of the future will be to embrace impermanence and continual reconfiguring, according to Benn Konsynski, a professor of information systems at Emory University. He says both organizations and employees need to prepare for the “the remix era” and “the certainty of unknown.” He sees “improvisation” as a personal and enterprise necessity in the 21st century.
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