Seth Carnahan and Deepak Somaya
It's smart to be on good terms with former employees. Recent research, however, shows it’s also wise to follow competitors’ former employees.
New research offers insights into factors that can affect the decision-making process.
Renee Horne (USAA), interviewed by Gerald C. (Jerry) Kane
USAA’s Renee Horne describes the company’s efforts to make social tools an integral part of employee engagement.