Leading Your Team

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Should Employers Help Employees Turn Off Technology?

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Pervasive and near-continual use of organizational information technology systems is taking a toll on some employees’ health. Companies have to step in to help, argue Monideepa Tarafdar (Lancaster University), John D’Arcy (University of Delaware), Ofir Turel (California State University) and Ashish Gupta (University of Tennessee Chattanooga). “Even as they dream of escaping from IT, many employees also confess to feeling ‘addicted’ to some of these stress-causing technologies,” the authors write. “We may be entering an era in which human frailties begin to slow down progress from digital technologies.”

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Salary, Benefits, Bonus … and Being

At the 2015 Milken Global Conference, attracting and retaining talent is a hot topic. It used to be that the job negotiation formula was simple: salary, benefits and bonus. But that’s not enough anymore. The next generation wants something different from their work life than their predecessors — a more self-actualizing experience — and corporations are scrambling to decipher the keys to keeping employees engaged.

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Are You Part of the Email Problem?

Over-reliance on email as a communication tool is sapping people of their time and energy. Author, speaker and consultant Phil Simon says there are better ways — and many new and better tools — to do things. "As consumers, it’s never been easier. Hundreds of millions of us use Dropbox, Facebook, Snapchat, texting, Skype, and other tools to communicate with each other," says Simon. "Why do we resist change at work?" Embracing new tools, he argues, will result in better communication and far less wasted time.

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Does Your Boss Want You to Sleep?

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Being fresh for the work day requires prioritizing sleep — which organizations can do a better job encouraging. Academics Christopher M. Barnes and Gretchen Spreitzer argue that sleep is “a key to human sustainability” but note that many leaders model behavior that discourages getting a full night's rest: executives who brag about only needing a handful of hours of sleep “are not setting a good example, especially when it comes to getting the best performance out of the talent in an organization.”

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‘People Analytics’ Through Super-Charged ID Badges

The data points employees generate about everything from how often they interrupt others to how many people they sit with at lunch tell surprisingly useful stories. Ben Waber, CEO and co-founder of Humanyze, describes how his company is providing the tools and analytics to interpret this social data, helping businesses identify the best collaborative practices of their most effective people.

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Social Media’s Expanding Relationship Universe

Social psychologists studying technology have created new classes of relationships among people. To understand the potential value of social tools within the enterprise, technology platforms need to take into account four factors identified by researchers studying offline social networks — proximities, interactions, relationships and flows.

Image courtesy of Flickr user Fred Scharmen. https://www.flickr.com/photos/sevensixfive/530725770
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How to Manage Too Many Good Choices

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When faced with information overload, it can be easier to make good decisions if you're able to remove yourself from all the details of the decision and consider the choices more abstractly. Research shows that such distancing, which can be either temporal or physical, can help people to filter out the less-vital details and enable them to focus on the gist of the matter.

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From the Editor: Expecting the Unexpected in Project Management

If there’s one thing that’s certain about undertaking complex projects, it’s that not everything will work out exactly the way you planned. The Spring 2015 issue of MIT Sloan Management Review highlights project management, in “Reducing Unwelcome Surprises in Project Management,” “How Executive Sponsors Influence Project Success,” “What Successful Project Managers Do” and “Accelerating Projects by Encouraging Help.” In a nutshell, managers must expect the unexpected in projects.

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How Executive Sponsors Influence Project Success

In each stage of a project's life cycle, two or three behaviors have significant impact on the project's likelihood for success. These behaviors, by the executive who is sponsoring the project, ensure effective partnerships with project managers and require a great deal of informal dialogue. They include setting performance goals, establishing priorities, ensuring quality and capturing lessons learned.

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Assembling Your Personal Board of Advisors

The notion that one mentor can meet all of an individual’s developmental needs is increasingly outdated. Instead, many people now draw from a "personal board of advisors," which can encompass a range of individuals, from friends or family who provide emotional support to role models the person may not personally know. The authors identify six types of personal advisors who, together, provide a broad combination of psychosocial support and career support.

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The New World of Work

Advanced digital technologies are swiftly changing the kinds of skills that jobs require. Researchers Frank MacCrory, George Westerman and Erik Brynjolfsson from the MIT Sloan School of Management and Yousef Alhammadi of the Masdar Institute studied the changes in skill requirements over the 2006-2014 time period. While demand has clearly grown for computer skills, it has grown for interpersonal skills, too. The authors advise people in all lines of work to be flexible about acquiring new talents.

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When Consensus Hurts the Company

How do managers “decide how to decide”? Boards and management teams often try to gain consensus, but that’s not always the best course. Research offers insights into when consensus building is the right way to go and when it isn’t — and how leaders can determine the best form of decision making for a given situation. “By prompting a rule on how the decision will be made — by unanimity, majority or delegation — you can significantly influence what will be decided,” note the authors.

Image courtesy of Flickr user chris riebschlager. https://www.flickr.com/photos/riebschlager/343600611
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Beware the Winning Streak

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How well do people factor past performance into their expectations for the future? Not very. In one study, for instance, students playing darts who did well in the first round bet that they would beat the improvement goals of those who did worse. They generally were wrong: the better the participants’ score in the first round, the less likely they were to improve as much as other participants in the second.

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Teamwork Plus Creativity Equals Engagement

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Employees can be inspired to perform better if their creativity is challenged through teamwork. At four Deloitte LLP offices in India, an experiment in team-based contests to come up with smart, challenging and practical solutions to real-life business problems unleashed out-of-the-box, original thinking that challenged traditional wisdom.

Image courtesy of Flickr user Keoni Cabral. https://www.flickr.com/photos/keoni101/7221666136
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Does Deciding to Seek Advice Signal Weakness?

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It’s common for people to worry that reaching out for advice will make them appear less competent, according to research from Harvard Business School and the Wharton School. But if the task is seen as difficult, the advice-seeker is actually viewed as more competent. In addition to establishing a connection between people’s willingness to ask for advice and others’ perceptions of their competence, the authors found that whom people ask for advice makes a difference in how they are viewed.

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Accelerating Projects by Encouraging Help

How can companies get employees to pull together to meet project deadlines? It turns out that establishing psychological safety and promoting cooperative behavior can be just as important as good planning. This case study of management innovation at Roto Frank, a German company that produces hardware for industrial and residential windows and doors, highlights the difficulties of project planning and execution — and the benefits of building a positive feedback cycle.

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For Many Decisions, Just Go With the Flow

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For many decisions, letting your mind wander to a choice that you feel drawn to — rather than laboriously weighing all the options — is more than ample. Researchers Colleen E. Giblin (Tepper School of Business, Carnegie Mellon University), Carey K. Morewedge (Boston University School of Management) and Michael I. Norton (Harvard Business School) say that while mind wandering is probably not suited for making weighty decisions, it is a less onerous way to sort through options for many decisions.

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Revamping Your Business Through Digital Transformation

Large companies in traditional industries might think that digital transformation can wait — that a follower strategy is a safer route than trying to be a pioneer. "That kind of thinking, while tempting, is wrong," write George Westerman and Didier Bonnet. "In every industry we studied, companies are doing exciting things with digital technology and getting impressive business benefits."

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The Other Talent War: Competing Through Alumni

Companies increasingly recognize the value of maintaining good relationships with former employees. Recent research, however, reveals a new insight: It’s also wise to pay attention to what your competitors’ former employees are up to. "Many managers don’t typically think of previous employees in competitive terms (if at all), and have virtually no tools or frameworks to help them wage this talent war," write the authors.

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