Disruption
How Professional Services Firms Dodged Disruption
Professional services firms with longevity hold lessons for others working to survive disruptions in turbulent markets.
Strategy
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Financial Management & Risk
Risk Intelligence and the Resilient Company
A more logical approach to risk management can help leaders sustain value generation through disruption and uncertainty.
Ananya Sheth and Joseph V. Sinfield
Financial Management & Risk
Cashing Out Excellence
Corporate downfalls offer a warning about the risks of trading competitive advantages for short-term financial gains.
Robert D. Austin, Robert H. Hayes, and Richard L. Nolan
Corporate Social Responsibility
Should Companies Refrain From Making Political Statements?
Experts weigh the risks and rewards companies face in taking a public stance on divisive social or political issues.
MIT SMR Strategy Forum
Technology Innovation Strategy
The Incumbent’s Deep Tech Strategy Playbook
The authors created a three-step framework aimed at helping leaders at incumbent companies identify and execute their deep-tech engagement strategies.
François Candelon, Vinit Patel, Max Männig, and John Paschkewitz
Customers
Bed Bath & Bankruptcy: Lessons for Senior Leaders
Bed Bath & Beyond’s bankruptcy exposes the perils of focusing on financials at the expense of customer value creation.
Jonathan Knowles, Russell Baris, B. Tom Hunsaker, and Richard Ettenson
Developing Strategy
How to Make Sense of Irrational Competitors
Business leaders who write competitors’ actions off as irrational risk getting blind-sided.
John Horn and Abbie Lundberg
Talent Management
Workforce Ecosystem Orchestration: A Strategic Framework
MIT SMR-Deloitte research backs a holistic approach to strategically managing all contributors in a workforce ecosystem.
Elizabeth J. Altman, David Kiron, Robin Jones, Susan Cantrell, and Steven Hatfield
Social Media
Trust and Fraud Detection at Scale: Instagram’s Stephanie Moyerman
Instagram’s Stephanie Moyerman discusses AI’s role in supporting social media safety on the Me, Myself, and AI podcast.
Sam Ransbotham and Shervin Khodabandeh
AI & Machine Learning
AI Is Helping Companies Redefine, Not Just Improve, Performance
Researchers discuss the potential benefits of using artificial intelligence to redefine KPIs and strategic measurement.
Michael Schrage, David Kiron, François Candelon, Shervin Khodabandeh, and Michael Chu
Financial Management & Risk
International Tax Reform the C-Suite Can’t Ignore
New OECD rules will change how businesses are taxed internationally by 2024. Here’s how multinationals should prepare.
Danielle Rolfes, Dan Prud’homme, and Vinod Kalloe
Sustainability
Will Short-Term Financial Pressures Complicate the Transition to Sustainable Business Models?
Experts weigh whether short-term financial pressures will complicate businesses’ environmental sustainability efforts.
MIT SMR Strategy Forum
AI & Machine Learning
Partnerships in AI Drive Conservation Efforts: WWF’s Dave Thau
WWF’s Dave Thau discusses how artificial intelligence aids nature conservation efforts on the Me, Myself, and AI podcast.
Sam Ransbotham and Shervin Khodabandeh
Customers
A New Way to Manage Customer Portfolios for Maximum Value
Shifting emphasis from customer lifetime value to customer portfolio lifetime value can drive future revenue and lower costs.
Fred Selnes, Michael D. Johnson, and Allison Ryder
Talent Management
A Workforce Ecosystem Orchestration Framework
MIT SMR-Deloitte research offers a new approach to strategically managing all contributors in the workforce ecosystem.
Elizabeth J. Altman, David Kiron, Robin Jones, Susan Cantrell, and Steven Hatfield
Platforms & Ecosystems
Making 600 Billion Decisions With AI: Expedia Group’s Rathi Murthy
On the Me, Myself, and AI podcast, Expedia Group’s Rathi Murthy discusses how AI is changing the travel industry.
Sam Ransbotham and Shervin Khodabandeh
Developing Strategy
Using Black Hat Workshops to Understand Your Competitors
Black hat workshops can help you model your company’s competitive landscape before making the next strategic move.
John Horn
Boards & Corporate Governance
How Diversity Can Boost Board Effectiveness
The CARE model is a road map for increasing diversity among organizations’ board members and assessing boards’ impact.
Stephanie J. Creary, Janet Foutty, and Kwasi Mitchell
Platforms & Ecosystems
Have Uber and Netflix Lost Their First-Mover Advantage?
Experts consider whether early-entrant platform businesses like Uber and Netflix have lost their first-mover advantage.
MIT SMR Strategy Forum
Developing Strategy
Strategizing Across Organizations
Solving big, systemic problems will require organizations to come together to develop strategies as a group.