Featured Technology Articles


‘People Analytics’ Through Super-Charged ID Badges

Humanyze helps interpret social data so that businesses can identify the best collaborative practices of the most effective people.


Revamping Your Business Through Digital Transformation

By using mobile devices, social media, analytics and the cloud, savvy companies are transforming the way they do business.


Minding the Analytics Gap

Increased access to data can be turned into better decision making by focusing on both the production and consumption of analytics.


Mobile Apps That Build Trust

The Case for ‘Benevolent’ Mobile Apps

December 4, 2014 | Glen L. Urban and Fareena Sultan

Smartphone apps that provide consumers with helpful information — instead of simply pushing product sales — can improve users’ preference for a company. As well, mobile apps that are about useful information, what the authors call “benevelance,” can significantly impact sales at a low cost and thus improve profitability. “A benevolent app can build trust, which in turn can lead people to consider purchasing your product,” write authors Glen L. Urban and Fareena Sultan.


The Digital Workplace


The New World of Work

Advanced digital technologies are swiftly changing the kinds of skills that jobs require.


The Dark Side of Information Technology

All of our wonderful mobile devices don’t always make us good at managing what we do with them.


Remaking a Company for the Digital Natives

USAA’s Renee Horne describes the company’s efforts to make social tools an integral part of employee engagement.


Can You Really Let Employees Loose on Social Media?

Mitel's social media policy encourages employees to use their "best judgment" in posting but otherwise stays out of their way. Does it work?

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New in Data & Analytics


Sustaining an Analytics Advantage

Companies that are experienced in using analytics successfully offer five lessons for corporate leaders.


Once You Align the Analytical Stars, What’s Next?

What do you do when you’ve got an unending stream of quality data, and processes in place for analytics… but you’re not sure what to do with it all?


Are Data Scientists Really a Breed Apart?

What differentiates data scientists from other quantitative analysts? It's partly their skill set and partly their mind set.


Analytics in E Major

The Echo Nest, a “music intelligence” company, uses machine-learning technology to connect people with new music.