Technology

013-Technology-500
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A new look at older technologies

  • Blog
  • Read Time: 1 min 

Conventional wisdom has it that companies whose markets are being transformed by disruptive new technologies need to figure out how to switch to the new dominant technology. But two researchers argue that an alternative strategy –one that involves rethinking opportunities for the old technology — can sometimes make sense.

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How to Profit From a Better Virtual Customer Environment

The benefits of engaging customers in product development, product support and related activities are increasingly visible. Having the right technology-based system can enhance the customer experience and help companies improve both their innovation and customer relationship management capabilities.

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How to Plan E-Business Initiatives in Established Companies

Many large and mature firms — which still form most of the economy — have difficulty analyzing the opportunities and difficulties created by the Internet. Here is a planning process, validated at several established companies, that puts e-business into perspective and helps make it manageable. “Using our e-business planning process,” write the authors, “senior management in established companies can identify attractive e-business initiatives, analyze their functional scope and assess the sustainability of the benefits.”

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Beyond Enterprise 2.0

You can bank on a tenfold improvement in the cost and capability of collaboration technologies over the next five years. What will your organization do with that?

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