CORPORATE REPUTATIONDoes Being Ethical Pay? Companies spend huge amounts of money to be 'socially responsible.' Do consumers reward them for it? And how much? By Remi Trudel and June Cotte
INNOVATIONShape of Things to Come How Apple's trademark for its iPod protects its brand—and offers lessons for other companies on how to leverage their intellectual property By David Orozco and James Conley
What will it take for a postmerger airline to succeed? MIT Sloan School of Management professor Thomas A. Kochan says a high level of engagement and a good labor-relations system are the keys to increasing productivity and service quality.
MARKETINGUnited We May Stand In their first incarnation, group buying services failed. A similar concept in China offers lessons in how to do it right. By Christopher S. Tang