Gerald C. Kane et al.
MIT SMR and Deloitte’s 2018 global executive study and research report investigates how born-digital and legacy organizations alike achieving digital maturity through continuous learning.
Bala Iyer et al.
Technology leaders need to take a new approach to regain user trust.
Peter Weill and Stephanie Woerner
Companies need to think about how they can become a customer destination.
Early adopters of artificial intelligence will divvy up a global profit pool valued at $1 trillion.
Adam Burden et al.
Digital decoupling is a key to combating technical debt and unlocking strategic agility.
Walter Baker et al.
Retailers have new challenges in getting customers to accept different prices on different channels.