Innovation
Culture Why Innovation Depends on Intellectual Honesty
Psychological safety isn’t enough for innovation. Managers need to create conditions for healthy debate.
Jeff Dyer, Nathan Furr, Curtis Lefrandt, and Taeya Howell
Latest Insights from MIT SMR
Technology Innovation Strategy
It’s Time to Take Another Look at Blockchain
Ravi Sarathy, interviewed by Theodore Kinni
Customers
Investing in the Last Mile: PayPal’s Khatereh Khodavirdi
Sam Ransbotham and Shervin Khodabandeh
More Insights from MIT SMR
New Product Development
Is Tesla’s Era of Dominance Coming to an End? What Experts Say
A panel of experts considers whether Tesla has what it takes to remain the top producer of electric vehicles in the U.S.
MIT SMR Strategy Forum
Technology Innovation Strategy
Investing in a Tech Platform to Enable Better Banking
The CEO and COO of DirectBooks discuss the innovation approach behind the financial communications platform.
Yvonne Wang et al.
New Product Development
Adopting the Innovator’s Mindset
Innovation needs to follow a disciplined process to avoid creating solutions looking for problems.
Lorraine Marchand, interviewed by Elizabeth Heichler
Customers
Our Guide to the Fall 2022 Issue
This issue of MIT SMR focuses on customer relationships and their connection to innovation and value.
MIT Sloan Management Review
Innovation Strategy
Why Innovators in China Stay Close to the Market
Businesses in China source more innovations from customers and market-facing sources than companies elsewhere do.
Neil C. Thompson et al.
Business Models
Product-Led Growth Companies Find a New Way to Serve Customers
Companies from Zoom to Slack lean on the product itself to find customers and convert them to paying.
Barry Libert and Thomas H. Davenport
Innovation Strategy
Can Design Thinking Succeed in Your Organization?
Leaders can improve the odds of design-thinking success by first ensuring that their organization is prepared for it.
David Dunne et al.
New Product Development
Before Starting Your Own Business, Ask These Four Questions
Determining whether entrepreneurship is right the right path for you requires preparation and introspection.
Ben Laker
Customers
Inventing the Beauty of the Future: L’Oréal’s Stéphane Lannuzel
L’Oréal’s Stéphane Lannuzel discusses artificial intelligence’s role in technology innovation in the beauty industry.
Sam Ransbotham and Shervin Khodabandeh
Automation
Precision Medicine in Pharma: Sanofi’s Frank Nestle
Sanofi’s Frank Nestle explains how the pharma company is using AI to improve drug discovery and development.