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Download MIT SMR’s special collection on using AI to better serve customers.

Complete the registration form to receive a complimentary PDF download of “The Human-AI Partnership for Better Customer Experience.”

The Human-AI Partnership for Better Customer Experience
Articles included in this collection:

 
The Future of Customer Service Is AI-Human Collaboration
By P.V. Kannan and Josh Bernoff
 
Four Challenges to Overcome for AI-Driven Customer Experience
By P.V. Kannan and Josh Bernoff
 
Rethink AI Objectives
By Sam Ransbotham

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