Analytics & Business Intelligence
Monitor, Measure, Incentivize: Is Management as Simple as That?
Stanford economist Nicholas Bloom’s study of 30,000 firms identifies the practices common to well managed operations.
Interview
Latest
IT Governance & Leadership
Adobe Reinvents Its Customer Experience
Adobe uses a variety of social business activities to create a great experience for employees and customers.
Donna Morris (Adobe), interviewed by Gerald (Jerry) C. Kane
Technology Innovation Strategy
General Motors Relies on IoT to Anticipate Customers’ Needs
The success or failure of bringing the IoT into an organization depends on the commitment of its leadership.
Steve Schwinke (GM), interviewed by Michael Fitzgerald
Analytics & Business Intelligence
Complexity’s Competitive Edge
IHG is obtaining a competitive advantage from applying advanced analytics to pricing and marketing.
Larry Seligman, Angela Galeziowski, and Dev Koushik (IHG), interviewed by Sam Ransbotham
Organizational Transformation
Digital Health Care: The Patient Will See You Now
Digital technology is empowering patients to participate in developing their own treatment plans.
Kristin Darby (Cancer Treatment Centers of America), interviewed by Gerald C. Kane
IT Governance & Leadership
“Information” vs “Communication”: The Battle to Influence Decision Making
Raffaella Sadun explains how two traditionally connected technologies seem to pull companies in opposing directions
Raffaella Sadun (Harvard Business School), interviewed by Frieda Klotz
Analytics & Business Intelligence
Building a Better Car Company With Analytics
Putting data and analytics to work hasn’t just helped Ford more competitive — it has transformed the company’s processes.
Gahl Berkooz (Ford Motor Co.), interviewed by Michael Fitzgerald
Analytics & Business Intelligence
Where Digitization Is Failing to Deliver
Digitization has not resulted in increased productivity growth. A University of Chicago economist explains why.
Chad Syverson, (University of Chicago’s Booth School of Business) interviewed by Frieda Klotz
Collaboration
Crowd-Based Capitalism? Empowering Entrepreneurs in the Sharing Economy
Peer-to-peer businesses are shaking up fundamental assumptions about how the economy works.
Arun Sundararajan (New York University Stern School of Business), interviewed by Gerald C. Kane
Data & Data Culture
Will the Internet of Trees Be the Next Game Changer?
Is the forestry industry ready for an industry-specific Internet of Things?
Eric Hansen and Scott Leavengood (Oregon State University), interviewed by Michael Fitzgerald
IT Governance & Leadership
The Dark Side of the Digital Revolution
Digital technology is changing modern business — and many executives are waiting too long to embrace those changes.
John Hagel III (Deloitte), interviewed by Gerald C. Kane
Data & Data Culture
Enough Health Care Data for an Army: The Million Veteran Program
U.S. veterans are helping customize medicine through big data that will unravel the role of genes in health and disease.
J. Michael Gaziano and Saiju Pyarajan (Million Veteran Program, VA Boston Healthcare System, and Harvard Medical School), interviewed by Sam Ransbotham
Customers
Setting Up Digital to Tell Stories to a Global Audience
At the Metropolitan Museum of Art, digital and social media is bringing art and treasures to the world.
Sree Sreenivasan (Metropolitan Museum of Art), interviewed by Gerald C. Kane
Social Media
How McDonald’s Cooked Up More Transparency
Preparing the McDonald’s “Our Food. Your Questions.” campaign put the company through a kind of “culture shock.”
Lainey Garcia (McDonald’s USA), interviewed by Gerald C. Kane
Viewing Data as a Liquid Asset
Can data assets be used as currency for financial transactions?
Steve Allan (SVB Analytics), interviewed by Michael Fitzgerald
Technology Innovation Strategy
Data and Devices Bringing Transparency to Energy Use
Energy intelligence software company EnerNOC is helping companies save money and cut back on energy usage.
Hugh Scandrett (EnerNOC), interviewed by Sam Ransbotham
Developing Strategy
Mastering Strategy
How can executives develop their skills as strategists? One way is to learn from the masters.
David B. Yoffie and Michael A. Cusumano, interviewed by Martha E. Mangelsdorf
Analytics & Business Intelligence
Using Unstructured Data to Tidy Up Credit Reporting
Equifax credit reporting agency is beginning to incorporate unstructured data from sources such as social media.
Greg Jones (Equifax), interviewed by Sam Ransbotham
Technology Implementation
Why Social Engagement May Be More Important Than Marketing
Companies need to focus more on the people already invested in the brand, says the president and COO of Sprinklr.
Carlos Dominguez (Sprinklr) interviewed by Gerald C. Kane
Analytics & Business Intelligence
Telling Data’s Story With Graphics
Graphic presentations of data are making it easier for sales people to see how they’re performing.