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The demands of a digitized workforce put transparency, ethics, and fairness at the top of executive agendas. This MIT SMR Executive Guide explores how managers and organizations can apply principles of trustworthy and ethical technology in engaging with customers, employees, and other stakeholders.
Companies adopting the best practices of responsible AI extract benefits while mitigating AI’s risks.
To reduce ethical lapses, organizations need systems for anticipation and systems for resilience.
Robert Chesnut, Airbnb’s first chief ethics officer, shares his experience shaping ethical technology policies.
To address algorithms’ potential harm, companies must be willing to focus on users and rethink their business models.
Companies that manage employee data responsibly are better able to grow trust across the company while gaining insights.
Virtual, tech-mediated collaboration carries risks of isolation, exclusion, surveillance, and self-censorship.
A new article series explores how organizations must manage and monitor technology in new ways to achieve positive ethical outcomes.