Business Process Optimization

IT alignment can produce organizational inertia — unless it’s accompanied by the right culture.

Part 1 of our eight-part video series explores how integrated digital technologies can transform business.

For many leaders, the allure of best practices is strong and their expectations for results are unrealistic.

Our eight-part video series explores how integrated digital technologies can transform business.

There are four different paths companies can take to become top performers in the digital economy.

Many manufacturers can benefit from sharing process innovations rather than keeping them secret.

When it comes to digital transformation, digital is not the answer. Transformation is.

Design thinking needs better alignment with the dynamics of established businesses.

It pays to ask yourself whether your job is common and repetitive enough to be done by a machine.

The value of enterprise-level AI depends on what an organization’s people do with it.

Answering still more questions from our recent webinar, “Analytics as a Source of Business Innovation.”

We answer more questions from our recent webinar, “Analytics as a Source of Business Innovation.”

Closely observing how work is done in your business can yield many opportunities for improvements.

There’s value in looking at good processes to figure out what works.

Understanding these five myths will give you a more realistic view of digital transformation.

Managers should start incorporating AI into business processes now.

The ability to monetize data — not hoard it — can offer competitive advantage in the digital economy.

Getting value-chain partners on board is essential for innovation and e-business success.

While humans may be ahead of computers in the ability to create strategy today, we shouldn’t be complacent about our dominance.

Putting data and analytics to work hasn’t just helped Ford more competitive — it has transformed the company’s processes.