Our special report on innovation systems will help leaders guide teams that rely on virtual collaboration, explores the potential of new developments, and provides insights on how to manage customer-led innovation.
What if traditional views of the innovation process are flawed? Thoughts from MIT’s Eric von Hippel.
Companies can work with consumer innovators, or “casual entrepreneurs,” by understanding their lead users.
Consumers generate massive amounts of product innovation — which has significant implications for new product development.
According to von Hippel, users are often the first source of new products.
When two business models, and two business units, make sense.
A new working paper looks at customers’ role in innovation in a service industry: banking.
Grameen Bank and others know that you get the best answers by burying yourself in the questions.