Expert insights and strategies for managers during the COVID-19 outbreak.
COVID-19 Resources
The Latest COVID-19 Resources from MIT SMR
Innovation Strategy
A Framework for Innovation in the COVID-19 Era and Beyond
Johnathan Cromwell and Blade Kotelly
Navigating Remote Work
See our articles
Organizational Behavior
Technology in the Pandemic: Recreate the Office or Repurpose It?
Eliana Crosina and Beth Schinoff
Organizational Behavior
How to Sustain Your Organization’s Culture When Everyone Is Remote
Jennifer Howard-Grenville
Leading Change
New Leadership Challenges for the Virtual World of Work
Alec Levenson and Patrick McLaughlin
Organizational Structure
Dynamic Networks Improve Remote Decision-Making
Abdullah Almaatouq and Alex “Sandy” Pentland
Organizational Behavior
Sustaining Employee Networks in the Virtual Workplace
Daniel Z. Levin and Terri R. Kurtzberg
More Free Resources
Leadership Skills
The Future of Team Leadership Is Multimodal
Leaders will need to play multiple roles as they adapt to managing a hybrid in-person/virtual post-pandemic workforce.
Robert Hooijberg and Michael Watkins
Remote Work
Four Principles to Ensure Hybrid Work Is Productive Work
Organizations have become flexible about where and when employees work. But there are trade-offs.
Lynda Gratton
Culture
How Companies Are Winning on Culture During COVID-19
Our analysis of employee reviews reveals the importance of transparency and communication to corporate culture.
Donald Sull and Charles Sull
Crisis Management
Responding to Crises With Speed and Agility
The pandemic has shown how both speed and agility can help drive global business during a crisis.
Bernadine J. Dykes et al.
Leading Change
Decentralizing Your Operating and Talent Models the Right Way
To operate their companies effectively worldwide, leaders need to rethink how work gets done, and where.
Alec Levenson
Crisis Management
Disrupted and Stronger: Looking In and Looking Out
Managers can reenergize their businesses by leading with authenticity and grace during moments of crisis.
Eliana Crosina
Ethics
Ethics or Compliance in a Crisis?
Companies offering aid in a crisis must clarify the ethical and legal ramifications of their actions.
N. Craig Smith and Piergiorgio Pepe
Customers
As Stores Reopen, Which Customers Are Most Likely to Return?
Which retail customers will return to in-person shopping as the economy reopens — and why?
Jonathan Knowles et al.
Technology Implementation
Working With Robots in a Post-Pandemic World
Despite advances in automation, good people and good techniques remain essential to manual work.
Matt Beane and Erik Brynjolfsson
Financial Management & Risk
Boosting Business Value by Reducing COVID-19 Transmission Risk
Risk mitigation is an important new priority for business operations during the pandemic.