Knowledge Workers

On the Me, Myself, and AI podcast, Jackie Rocca explains how Slack uses artificial intelligence to relieve user pain points.

The spring 2024 issue of MIT SMR looks at opportunities in digital innovation, automation, generative AI, and more.

New AI tools can produce text, audio, and images. What does that mean for creative professionals? Two experts weigh in.

MIT SMR-Deloitte research backs a holistic approach to strategically managing all contributors in a workforce ecosystem.

MIT SMR-Deloitte research offers a new approach to strategically managing all contributors in the workforce ecosystem.

Cisco shows how organizations can think about orchestrating a workforce ecosystem, starting with contingent workers.

David Kiron and François Candelon discuss the latest MIT SMR-BCG AI and business strategy report at Web Summit 2021.

Africa needs more trainees with both tech and employability skills to support its booming digital economy.

The office cubicle is the product of a well-intended design philosophy gone astray.

Our systems of belief, technology, and cultural practices have shaped what many of us think of as “the office.”

Tech CEOs claim few job losses when hiring from the H-1B visa pool. That’s not the whole story.

Three strategies for setting the stage for innovation in your organization.

How organizations can improve task flow and prevent overload.

Companies should ignore common myths about digital talent and identify which employee skills matter.

Talent management processes need a digital update, too.

People who are “different,” behaviorally or neurologically, can add significant value to companies.