Quality & Service
When Doing Less Adds Up to More
Research shows that organizations that reduce complexity can motivate employees to deliver a better customer experience.
Operations
Latest
Financial Management & Risk
International Tax Reform the C-Suite Can’t Ignore
New OECD rules will change how businesses are taxed internationally by 2024. Here’s how multinationals should prepare.
Danielle Rolfes, Dan Prud’homme, and Vinod Kalloe
Innovation Strategy
‘The First Day Is the Worst Day’: DHL’s Gina Chung on How AI Improves Over Time
AI is a powerful tool for innovation when leaders communicate its benefits.
Sam Ransbotham and Shervin Khodabandeh
Climate Change
How Will Companies Respond to the Risk of Climate Change?
Our experts weigh in on whether corporations are now planning for the risks climate change poses.
Content Sponsored by EY
Mondelez International’s Intelligent Automation Journey: From Cost Savings to Value Creation
This case study follows Mondelez International’s project to implement RPA as part of its AI journey.
MIT SMR Connections
AI & Machine Learning
How AI Is Helping Companies Break Silos
AI offers the potential to break down silos and make collaboration more effective.
Zoran Latinovic and Sharmila C. Chatterjee
Technology Implementation
Navigating a New Industrial Infrastructure
Converging technologies are realigning how organizations operate in an increasingly connected world.
Jason Killmeyer and Brenna Sniderman
Showing 1-7 of 7