Technology Plaforms

Showing 1-1 of 1

Designing AI Systems That Customers Won’t Hate

  • Research Highlight
  • Read Time: 13 min 

Though autonomous technology has a large and growing range of potential applications, it also may threaten users’ sense of autonomy and free will, or their belief that they can decide how to pursue their lives freely. But companies can create systems users don’t hate by protecting users’ autonomy, unpredictability, and privacy.

Showing 1-1 of 1