Automation

Recommendation engines promise to revolutionize how customers buy and employees work.

Despite advances in automation, good people and good techniques remain essential to manual work.

Shareholders and stakeholders, data science’s pandemic shift, and combating workplace discrimination.

Cognitive automation could help managers make better decisions more quickly in the wake of COVID-19.

The increasing adoption of AI and robots has implications for jobs, biases, and data privacy.

Oxford economist Carl Frey says we must prepare for the inevitable pain of technological progress.

AI and automation are changing labor markets worldwide, but developing nations will be hit hardest.

Three crucial steps can help companies overcome legacy approaches — without automating everything.

Avoiding the technology trap, AI needs a human touch, and good storytelling with data.

History shows we should focus more on policy than technology challenges when confronting automation.

The most effective use of AI: Symbiotic systems enabling humans and AI to work to their strengths.

This case study follows Mondelez International’s project to implement RPA as part of its AI journey.

WeWork’s disastrous week, AI breaks down business silos, and the most important leadership skill.

Must-reads for managing in a digital age: self-driving companies, flexible work, and piracy.

As AI becomes more ubiquitous, we need clear systems for keeping it in check.

The time when companies could simply ask the world to trust AI-powered products is long gone.

A webinar describing what companies need to effectively use AI and automation for operations.

Tim O’Brien explains his role as Microsoft’s first full-time manager for AI policy and ethics.

To adopt intelligent technologies, companies need to develop both the right tools and human capital.

Smart machines can help pick crops and reduce traffic — but what’s their impact on privacy?