MIT SMR hosts a Twitter chat on analytics and customer service on March 1, 2018, at 11 a.m. EST #MITSMRChat.
A new survey reports companies are now seeing a direct correlation between big data and AI success.
Video: Two of the biggest barriers to corporate adoption of AI are access to talent and usable data.
Business leaders need to prioritize effective, two-way communication with their data scientists.
Artificial intelligence helps doctors make better diagnoses. It can do the same for corporate leaders.
Barry Libert, Megan Beck, and Mark Bonchek
Health care companies are using digital tools to put doctors’ focus back on patients.
Chris Cotteleer (Schumacher Clinical Partners), interviewed by Gerald C. Kane
Though customer service is a key analytics focus, it offers potential for security improvements too.
For companies relying on algorithms in daily transactions, transparency is a difficult issue.
Managers already struggle to put data to intelligent use; AI may add to their difficulty.
Large amounts of data don’t inherently remove sampling bias; in fact, they may make it worse.
The synergism of Big Data and artificial intelligence holds amazing promise for business.
Subscription e-commerce uses AI to offer personalized, low cost, convenient products. It’s working.