Internet of Things

How Future Workspaces Will Improve Productivity and Creativity

  • Research Highlight
  • Read Time: 6 min 

The physical world and the digital world are combining to become “a new hybrid space,” with a blurring of boundaries between areas that are private, public, and shared. Understanding how workforces connect within this new, flexible working environment, says MIT professor Carlo Ratti in a recent webinar, is crucial for designing next-generation offices.

Internet of Things and Product Design

  • Research Highlight
  • Read Time: 7 min 

Products connected to the Internet of Things are providing unprecedented levels of information. A webinar from MIT SMR covers how IoT is changing the way companies can think about what their customers want and how to design the products they need.

IoT and Implications for Organizational Structure

  • Opinion & Analysis

In this webinar, James Heppelmann, president and chief executive officer of PTC, discusses how IoT is transforming companies’ organizational structures. He illustrates the new need for companies to coordinate across product design, cloud operation, service improvement, and customer engagement, and some of the models for making the transition to a new structure, including centers of excellence and steering committees.

Webinar on Future Workspaces

  • Read Time: 1 min 

Today’s technology does allow global and instantaneous communication, but most of us still commute to offices for work every day. Why? Human aggregation, friction, and the interaction of our minds are vital aspects of work, especially in the creative industries. In a new webinar, MIT professor Carlo Ratti, director of MIT’s Senseable City Lab, discussed how new digital tools are emerging to measure human connections and behavior, and how workspace design can respond.

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Free Webinar, Organizing for IoT

In a free webinar, James Heppelmann, president and chief executive officer of PTC, discusses how IoT is transforming companies’ organizational structures. He’ll illustrate the new need for companies to coordinate across product design, cloud operation, service improvement, and customer engagement, and some of the models for making the transition to a new structure, including centers of excellence and steering committees. The presentation is followed by a Q&A session with the presenter.

Six Lessons From Amsterdam’s Smart City Initiative

The city of Amsterdam is becoming a model for “smart cities” through its innovation efforts to improve the lives of its employees and inhabitants. This case offers insights into what it takes to achieve these goals, including: taking the crucial step of doing an initial inventory of data available; using and integrating data from the private sector; and experimenting and learning from pilot projects.

Internet of Things in Motion: Analytics and Transportation

  • Research Highlight
  • Read Time: 6 min 

Vast amounts of data are being analyzed to literally help trains run on time. With digitization capturing data on everything from the weight of connected rail cars to the quality of tracks to the terrain trains are traveling through, railway companies are now able to predict when breakdowns might occur and fix those trains proactively. The results are breathtaking: nearly 100% availability of operational trains.

Data-Driven City Management

Many major cities recognize the opportunity to improve urban life with data analytics, and are exploring how to use information technologies to develop smarter services and a more sustainable footprint. Amsterdam, which has been working toward becoming a “smart city” for almost 7 years, offers insights into the complexities facing city managers who see the opportunity with data, but must collaborate with a diverse group of stakeholders to achieve their goals. The city’s chief technology officer, Ger Baron, makes it clear that their efforts are still early days: “I can give you the nice stories that we’re doing great stuff with data and information, but we’re very much at a starting point,” he says.

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General Motors Relies on IoT to Anticipate Customers’ Needs

Steve Schwinke, a member of the original design team for General Motors’ OnStar service and director of its Global Connected Customer Experience unit, says that GM is leveraging the Internet of Things to deliver products and services that consistently ensure the safety of its customers. “I always talk to my team about the Wayne Gretzky quote — skate to where the puck is going,” he says. “How good are we at really anticipating? What are the things that our customers need but don’t know they need?”

MIT for Managers: Goodbye Traffic Lights?

  • Read Time: 4 min 

The next time you’re sitting at a red light, savor the moment. If researchers from MIT’s SENSEable City Lab and the Ambient Mobility Lab have their way, your hours of waiting at traffic lights could be numbered. In an article published in PLoS One, a team led by MIT’s Carlo Ratti and Paoli Santi describe a system in which automobiles and transportation infrastructure would interact though an algorithm that would manage the safe flow of cars through busy intersections.

On Demand: Free Webinar, IoT in Motion

  • Read Time: 1 min 

Siemens’ Gerhard Kress, director of the company’s Mobility Division, has extensive experience in using IoT data and analytics to predict and manage service challenges in the railway industry. He joins MIT SMR senior editor Bruce Posner to discuss how companies that move people and products can capitalize on the opportunity that IoT data offers. Kress will show how the age of Big Data lets transportation companies improve how they manage the multiple challenges affecting their operations.

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Leveraging Smart Data and Internet of Things to Realize Mass Customization

  • Research Highlight
  • Read Time: 1 min 

In an on-demand webinar, Wolfgang Gruel and Frank Piller detail new experiments in personal transportation. Gruel and Piller say that transportation customers are on the cusp of having seamless travel experiences that synchronize all transit options: schedules, traffic conditions, and personal preferences. But making this vision a reality requires knitting together previously independent systems — in part through smart data and the Internet of Things.

MIT for Managers: How Insecure Is The Internet of Things?

This new blog from MIT Sloan Management Review explores ideas from different corners of the MIT community that are relevant to business executives. We will introduce you to research, people and events you might not otherwise encounter — things we hope you find useful and perhaps provocative. This week we look at gaping security holes in the Internet of Things and revisit the analytical revelations of Michael Lewis’s Moneyball.

Now That Your Products Can Talk, What Will They Tell You?

Products connected to the Internet of Things are providing unprecedented levels of information that can be used to improve both products and customer experience. For instance, a company does not have to wait until a customer calls with a complaint to know that a product connected to the Internet of Things is not working correctly. Instead, the product could already communicate the information, giving the company the ability to provide proactive service. Result: more loyal customers.

Cognitive Technologies: The Next Step Up for Data and Analytics

This free on-demand webinar offers context for understanding cognitive technology offerings. It focuses on what technology capabilities will be available — and what tasks will still require human input. Topics include artificial intelligence, automation, and business rules for making cognitive technology functional. Presenters Thomas H. Davenport and Julia Kirby are co-authors of the forthcoming book Only Humans Need Apply: Winners and Losers in the Age of Smart Machines.

GE’s Big Bet on Data and Analytics

GE has bet big on the Industrial Internet — the convergence of industrial machines, data, and the Internet. The company is putting sensors on gas turbines, jet engines, and other machines; connecting them to the cloud; and analyzing the resulting flow of data. The goal: identify ways to improve machine productivity and reliability. This MIT Sloan Management Review case study looks at how this traditional manufacturer is remaking itself into a modern digital business.

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