To show respect for individuality, leaders should support the use of personal pronouns in communication.
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To operate their companies effectively worldwide, leaders need to rethink how work gets done, and where.
The COVID-19 pandemic has permanently changed social norms. Although there will be enormous challenges ahead, these changes nonetheless offer business leaders an opportunity to create a future that’s different from — and better than — the prepandemic “business as usual.”
Organizational leaders can begin to address racial discrimination in the workplace by taking strategic actions.