The COVID-19 pandemic has permanently changed social norms. Although there will be enormous challenges ahead, these changes nonetheless offer business leaders an opportunity to create a future that’s different from — and better than — the prepandemic “business as usual.”
Organizational leaders can begin to address racial discrimination in the workplace by taking strategic actions.
Derek R. Avery and Enrica N. Ruggs
Cognitive automation could help managers make better decisions more quickly in the wake of COVID-19.
Leaders must prove their commitment to diversity by acting on the issue of racism and discrimination.
Enrica N. Ruggs and Derek R. Avery
In a crisis, it’s easy to unconsciously prioritize the past. But this is the time to look forward.