Social distancing has renewed consumer interest in high-touch, full-service business models.
How to harness sensor data to generate new value and revenue for traditional products and services.
Mohan Subramaniam and Mikolaj Jan Piskorski
The current pandemic presents an opportunity for creativity to rethink skills development, worker protections, and health care.
Rita Gunther McGrath and Paul Michelman
To launch successful products that delight customers, companies need a new approach to data analytics.
Barbara H. Wixom, Ronny M. Schüritz, and Killian Farrell
Tinder’s entrance into the dating app industry was a literal game changer.
Niloofar Abolfathi and Simone Santamaria
Social listening — analyzing what consumers say on social media — can serve as a treasure hunt map.
Pedro Yip and Vincent Blaclard
Using systematic processes to prototype, test, and launch ideas can help you scale agile benefits.
Patricia J. Guinan, Salvatore Parise, and Robert Maguire
High-performing teams feel a sense of shared responsibility for creating the world they envision.
It’s time to embrace the idea that companies can create without destroying.