IT Governance & Leadership
Managing Crisis Communications in the Cloud Era
A data breach crisis must be met with transparency to maintain stakeholders’ trust.
A data breach crisis must be met with transparency to maintain stakeholders’ trust.
Six risks that business leaders can begin to strategize around now.
Companies implementing AI must protect customers’ autonomy, privacy, and individuality.
How vigilant companies stay ahead, Disney+, and using software to measure emotions.
Facial recognition tech can identify and analyze key emotional states — but must be used with care.
Avoiding the technology trap, AI needs a human touch, and good storytelling with data.
Blockchain is vulnerable in some ways that conventional systems are — and in ways all its own.
Some want big tech companies broken up. Others call for stiffer industry oversight. Who’s right?
MIT Sloan Management Review‘s Fall 2019 issue looks at customer experience, collaboration, and cybercrime.
Digital business means constant uptime — and relentless pressure on enterprise IT. But AI can help.
As sports become ever more analytical, can there be such a thing as too much data?
A value chain lens reveals a growing cybercrime ecosystem and new strategies for combating it.
Consumers’ concerns about data privacy are offset by a desire for personalized service.
Smart machines can help pick crops and reduce traffic — but what’s their impact on privacy?
Technology has made our lives incomparably better but also constitutes one of our biggest threats.
Organizations can benefit from four activities in their journey toward better digital trust.
A look at the downside of user-friendly platforms, the dark web, and more.
Investing in cybersecurity capabilities for IoT products is essential, but it requires resources.
AI-powered systems are joining humans in the workforce, with implications for management strategy.
The extent to which gig workers should be afforded the legal rights of employees has yet to be fully resolved in many jurisdictions.