The Special Report in MIT SMR‘s Summer 2021 issue looks at how businesses can support a more inclusive workplace culture. Also in this issue: ways to communicate — and disagree — using candor and logic, business’s role in national emergencies, how volunteering helps workers’ skills, and changing the rules to suit turbulent times.
As hiring begins to accelerate, companies may need to retrain workers whose skills stagnated while they were unemployed.
New hires are at risk of losing the subtly communicated knowledge shared through in-person work.
Companies committed to building workforce skills model learning and development best practices that others can follow.
David G. Collings and John McMackin
Community partners can help companies create enduring skill strategies and training systems.
Nichola J. Lowe
Companies upskilling their workforce are less likely to be caught flat-footed by broad tech changes.
Michael B. Horn and C.J. Jackson
Companies are taking different approaches to preparing their workers for the digital future.
Thomas H. Davenport and George Westerman
Targeted learning can resolve execution problems and social challenges, and drive strategic change.