Talent Management
Workforce Ecosystem Orchestration: A Strategic Framework
MIT SMR-Deloitte research backs a holistic approach to strategically managing all contributors in a workforce ecosystem.
Strategy
Latest
Social Media
Trust and Fraud Detection at Scale: Instagram’s Stephanie Moyerman
Instagram’s Stephanie Moyerman discusses AI’s role in supporting social media safety on the Me, Myself, and AI podcast.
Sam Ransbotham and Shervin Khodabandeh
AI & Machine Learning
AI Is Helping Companies Redefine, Not Just Improve, Performance
Researchers discuss the potential benefits of using artificial intelligence to redefine KPIs and strategic measurement.
Michael Schrage, David Kiron, François Candelon, Shervin Khodabandeh, and Michael Chu
Financial Management & Risk
International Tax Reform the C-Suite Can’t Ignore
New OECD rules will change how businesses are taxed internationally by 2024. Here’s how multinationals should prepare.
Danielle Rolfes, Dan Prud’homme, and Vinod Kalloe
Sustainability
Will Short-Term Financial Pressures Complicate the Transition to Sustainable Business Models?
Experts weigh whether short-term financial pressures will complicate businesses’ environmental sustainability efforts.
MIT SMR Strategy Forum
AI & Machine Learning
Partnerships in AI Drive Conservation Efforts: WWF’s Dave Thau
WWF’s Dave Thau discusses how artificial intelligence aids nature conservation efforts on the Me, Myself, and AI podcast.
Sam Ransbotham and Shervin Khodabandeh
Customers
A New Way to Manage Customer Portfolios for Maximum Value
Shifting emphasis from customer lifetime value to customer portfolio lifetime value can drive future revenue and lower costs.
Fred Selnes, Michael D. Johnson, and Allison Ryder
Talent Management
A Workforce Ecosystem Orchestration Framework
MIT SMR-Deloitte research offers a new approach to strategically managing all contributors in the workforce ecosystem.
Elizabeth J. Altman, David Kiron, Robin Jones, Susan Cantrell, and Steven Hatfield
Platforms & Ecosystems
Making 600 Billion Decisions With AI: Expedia Group’s Rathi Murthy
On the Me, Myself, and AI podcast, Expedia Group’s Rathi Murthy discusses how AI is changing the travel industry.
Sam Ransbotham and Shervin Khodabandeh
Developing Strategy
Using Black Hat Workshops to Understand Your Competitors
Black hat workshops can help you model your company’s competitive landscape before making the next strategic move.
John Horn
Boards & Corporate Governance
How Diversity Can Boost Board Effectiveness
The CARE model is a road map for increasing diversity among organizations’ board members and assessing boards’ impact.
Stephanie J. Creary, Janet Foutty, and Kwasi Mitchell
Platforms & Ecosystems
Have Uber and Netflix Lost Their First-Mover Advantage?
Experts consider whether early-entrant platform businesses like Uber and Netflix have lost their first-mover advantage.
MIT SMR Strategy Forum
Developing Strategy
Strategizing Across Organizations
Solving big, systemic problems will require organizations to come together to develop strategies as a group.
Rafael Ramírez, Trudi Lang, Matthew Finch, Gail Carson, and Dale Fisher
Disruption
Beware the Pitfalls of Agility
Agility can lead to negative outcomes if leaders don’t recognize the pitfalls in its processes.
Bernadine J. Dykes, Kalin D. Kolev, Walter J. Ferrier, and Margaret Hughes-Morgan
AI & Machine Learning
Will Generative AI Create a New Era of Search Competition?
Experts consider whether generative AI tools like ChatGPT will refuel Google’s and Microsoft’s search engine rivalry.
MIT SMR Strategy Forum
Organizational Transformation
Why Digital Ability Trumps IQ
Transformation success requires moving beyond “digital IQ” by linking employee ability to performance outcomes.
Kimberly A. Whitler and F.D. Wilder
Business Models
New Threats to the Subscription Model
Inflation and supply chain disruption are exposing the risks of relying on a subscription model in some markets.
Oded Koenigsberg
Corporate Social Responsibility
ESG Is Going to Have a Rocky 2023. Sustainability Will Be Just Fine.
While ESG gets buffeted by the winds of political theater, the work of sustainability continues.
Andrew Winston
Platforms & Ecosystems
Intentionally Orchestrating Workforce Ecosystems
The 2023 MIT SMR-Deloitte Future of the Workforce global survey finds top workforce managers excel at eight activities.
Elizabeth J. Altman, David Kiron, Robin Jones, Susan Cantrell, Steven Hatfield, and Allison Ryder
Corporate Social Responsibility
The PR Power of Fessing Up
Research shows that a company’s confessions to past wrongs enhances people’s perception of its corporate responsibility.