Technology Implementation
The Quiet Corner of Web3 That Means Business
Managers keeping an eye on Web3 can learn from promising implementations of decentralized credentials.
Technology Implementation
Latest
AI & Machine Learning
Smart Product Breakthroughs Depend on Customer Control
Consumer fears of losing autonomy hinder smart-product adoption and use. But there are ways to boost customer control.
Jenny Zimmermann, Jonas Görgen, Emanuel de Bellis, Reto Hofstetter, and Stefano Puntoni
Technology Implementation
Manage AI Bias Instead of Trying to Eliminate It
It’s impossible to abolish AI bias in the data behind artificial intelligence models, but companies can remediate it.
Sian Townson
Technology Innovation Strategy
It’s Time to Take Another Look at Blockchain
Large incumbent companies should begin adopting blockchain before it gets used against them.
Ravi Sarathy, interviewed by Theodore Kinni
Skills & Learning
Individual AI Use Can Benefit Organizations
MIT SMR and BCG research team members discuss a recent artificial intelligence study at the Web Summit conference.
Allison Ryder
Technology Implementation
The Business Case for Blockchain in the Enterprise
Companies stand to benefit from blockchain if they first create a strategic road map and learn from others’ successes.
Ravi Sarathy and Abbie Lundberg
Content sponsored by DXC Technology
Cybersecurity: Keep It Basic. Keep It Collaborative. Keep It Strong.
Two executives discuss why it’s time for organizations to get back to the basics in cybersecurity.
Mark Hughes and Boulton Fernando
AI & Machine Learning
What Machines Can’t Do (Yet) in Real Work Settings
Most companies that are using AI are deploying it for augmentation, not large-scale automation.
Thomas H. Davenport and Steven M. Miller
IT Governance & Leadership
Mature RAI Programs Can Help Minimize AI System Failures
A panel of experts weighs in on whether mature responsible artificial intelligence programs mitigate system failures.
Elizabeth M. Renieris, David Kiron, and Steven Mills
Content sponsored by Tata Consultancy Services
Culture: The Engine of Transformation
Executives from TCS and Equifax discuss why true digital transformation requires cultural change.
Akhilesh Tiwari and Bryson Koehler
Data & Data Culture
From Data to Wisdom: Novo Nordisk’s Tonia Sideri
Novo Nordisk’s Tonia Sideri explains how the pharma company uses AI to test new ideas before initiating tech projects.
Sam Ransbotham and Shervin Khodabandeh
Content Sponsored by EY
Honeywell and EY Digital Compliance Scorecard Enhances Communication and Drives Improvement
This case study describes how Honeywell and EY teamed up to build a powerful compliance scorecard.
EY
AI & Machine Learning
Increasing AI Tool Adoption by Front-Line Workers
Successful AI adoption requires developers to think beyond business goals and address end users’ workflow concerns.
Kate Kellogg, Mark Sendak, Suresh Balu, and Elizabeth Heichler
Content sponsored by DXC Technology
Digital Innovation and Employee Experience: Making the Connection
Two executives discuss why companies must provide relevant, personalized employee experiences.
Mike McDaniel and Ryan Steinberger
Supply Chains & Logistics
Unlocking the Potential of Digital Twins in Supply Chains
Digital twins can deliver immense benefits across a wide range of supply chains with the right implementation strategy.
Özden Tozanli and Maria Jesús Saénz
Technology Innovation Strategy
The Trust Problem That Slows Digital Transformation
Leaders need to help their business and IT staff better respect each other’s capabilities.
Thomas C. Redman
Content sponsored by Tata Consultancy Services
Reinventing Loyalty
Learn how the hospitality industry is improving guest experiences and reimagining loyalty programs.
Varsha Makharia, Vivekanand Ramgopal, and Scott Strickland
Content Sponsored by SAS
Use Data to Transform How You Deliver CX
Join us to learn about strategies for great customer experiences in a variety of industries.
A webinar with Mark Englehart Evans, Jonathan Moran, Sri Narasimhan, and Wade Roush
AI & Machine Learning
AI on the Front Lines
Successful AI adoption requires developers to think beyond business goals and address end users’ workflow concerns.
Katherine C. Kellogg, Mark Sendak, and Suresh Balu
IT Governance & Leadership
Charting a Route to Success in Technology Mergers
In a Q&A, two Alaska Airlines executives discuss the technology integration challenges of a corporate acquisition.