The robots aren’t coming — they’re already here. Companies are achieving productivity gains by using software robots to perform routine, rules-based service processes. Done right, the combined efforts of robots and humans can provide a triple win: value for the shareholders, customers, and employees.
In this webinar, Mary Lacity, Walton Professor of Information Systems and Director of the Blockchain Center of Excellence at the University of Arkansas, discusses how companies can achieve that triple win by thinking strategically, starting right, and institutionalizing fast.
In this webinar you will learn: