Chick-fil-ACultural Value
How Employees Talk About Culture at Chick-fil-A
Culture at Chick-fil-A
According to 5,863 Chick-fil-A employees, the most frequently discussed Big 9 cultural value is customer, and the most positively discussed value is collaboration.
Values in Action at Chick-fil-A
On the our values section of its company website, Chick-fil-A says that it values collaboration and customer orientation. But does the company demonstrate these values day to day in the eyes of employees? According to the analysis done by CultureX:
Collaboration. Chick-fil-A is in the 99th percentile across the Culture 500 sample and is 1.9 standard deviations above its industry average (fast food).
Customer. Chick-fil-A is in the 98th percentile across the Culture 500 sample and is 2.1 standard deviations above its industry average.
Chick-fil-A walks the talk when it comes to collaboration and customer orientation.