Data & Analytics

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Data & Analytics

Analyzing Performance in Service Organizations

H. David Sherman and Joe Zhu

We can’t always trust our intuition about how employees will perform. Intuition can be misleading, or just plain wrong. So a growing number of savvy service businesses have investigated the use of a sophisticated linear programming technique called DEA, or data envelopment analysis. Authors H. David Sherman and Joe Zhu, who call DEA “balanced benchmarking,” write that the technique helps companies locate best practices not visible through other management methodologies.

Data & Analytics

Big Data and Big Change Management: A Path Forward

Renee Boucher Ferguson

MIT Sloan School of Management recently held a two-day executive education course, Big Data: Making Complex Things Simpler, designed to provide organizations with both an overview of big data and a few techniques to harness some of the illusive power of data. But in all the discussions that surfaced around the big issues from big data, the reality that many organizations grapple with is change management.

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The Data & Analytics Initiative

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This Big Idea Initiative is supported by Knowledge Partner, SAS Institute Inc., with whom MIT SMR is collaborating on the development of research materials connected with Analytics and management innovation.

This Data & Analytics Big Idea Initiative supplements the collaborative research content with a range of relevant, independently produced editorial, including MIT SMR original articles, interactive data, blogs, videos and case studies.

Following are links to research that SAS has developed separate from this collaboration:

Analytics and Strategy

What’s the best way to think about incorporating analytics into a business? These articles explore new ways of thinking about folding data into strategy and operations.

Data & Analytics
Data & Analytics
Data & Analytics

How Analytics Can Transform Business Models

Franklin Rios (Luminar Insights), Interviewed by Renee Boucher Ferguson

By delivering deep analytical insights to its clients, Entravision was able to enter new markets.

Data & Analytics
Data & Analytics
Data & Analytics
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Annual Reports on Analytics

Data & Analytics

From Value to Vision: Reimagining the Possible with Data Analytics

David Kiron et al.

This research report discusses the characteristics of companies that excel at analytics.

Data & Analytics

Analytics: The Widening Divide

David Kiron et al.

In this second joint MIT Sloan Management Review and IBM Institute for Business Value study, we see a growing divide.

Data & Analytics

Analytics: The New Path to Value

Steve LaValle et al.

The well-documented “data deluge” presents both threats and opportunities.

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