Strategy

Three kinds of revenue models make companies increasingly accountable for customer outcomes.

Risk mitigation is an important new priority for business operations during the pandemic.

The ease with which consumers have adapted to rapid change signals a future of more disruption.

Past pandemics changed the course of history, but our knowledge economy may limit the impact of COVID-19.

Strategically guarding against panic, passivity, and impulsivity can help companies cope with uncertainty.

Companies put themselves at risk by making four key mistakes with corporate social responsibility.

Digital ecosystem growth depends on two partnering capabilities: digital readiness and curation.

Companies and leaders must strive to build business models using three key components for growth.

A fundamental source of confusion about change is the use of that single term — change — to refer to three distinct strategies.

When we can’t talk face to face, businesses must figure out how to cultivate consumer trust.