Strategy
Corporate Social Responsibility Rethinking How We Measure Companies on Social and Environmental Impact
The authors present a new framework for assessing the effects of a company’s social and environmental practices.
Nicholas Andreou and Marya Besharov
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Talent Management
Managing Through Uncertainty
MIT SMR’s fall 2022 issue includes articles on board refreshment, collaborative relationships, and management skills.
Abbie Lundberg
Customers
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This issue of MIT SMR focuses on customer relationships and their connection to innovation and value.
MIT Sloan Management Review
Customers
Manage Your Customer Portfolio for Maximum Lifetime Value
Better-informed decisions on customer relationship conversion, leverage, and defense can drive revenue and lower costs.
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Business Models
How Smart Products Create Connected Customers
The data streams generated by customers using smart, connected products can lead to new products and services.
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Business Models
Product-Led Growth Companies Find a New Way to Serve Customers
Companies from Zoom to Slack lean on the product itself to find customers and convert them to paying.
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Boards & Corporate Governance
Closing the Governance Gap in Joint Ventures
Joint ventures are key to meeting strategic objectives — but neglecting governance puts JVs and their shareholders at risk.
James Bamford and Geoff Walker
Boards & Corporate Governance
Meet the New Board — Same as the Old Board
Many companies are just going through the motions of recruiting more diverse board members. That needs to change.
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Five Articles for Building Resilience When Facing a Recession
A roundup of MIT SMR articles to help business leaders navigate the uncertainty and volatility of an economic downturn.
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Global Strategy
Multinationals Need Closer Ties as Globalization Retreats
Multinationals should cultivate local ties in the countries where they operate to counterbalance government power.
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Executing Strategy
How to Evaluate the Impact of Corporate Purpose
Companies must develop the capacity to accurately assess the execution of purpose-driven strategies on ESG goals.