Operations
Crisis Management Responding to Crises With Speed and Agility
The pandemic has shown how both speed and agility can help drive global business during a crisis.
Bernadine J. Dykes, Margaret Hughes-Morgan, Kalin D. Kolev, and Walter J. Ferrier
Latest Insights from MIT SMR
IT Governance & Leadership
The Enterprise Systems That Companies Need to Create
David Waller and Paul Beswick
Technology Implementation
Working With Robots in a Post-Pandemic World
Matt Beane and Erik Brynjolfsson
Financial Management & Risk
Boosting Business Value by Reducing COVID-19 Transmission Risk
Seth G. Benzell et al.
More Operations Insights from MIT SMR
Financial Management & Risk
Boosting Business Value by Reducing COVID-19 Transmission Risk
Risk mitigation is an important new priority for business operations during the pandemic.
Seth G. Benzell et al.
Supply Chains & Logistics
Data, Not Digitalization, Transforms the Post-Pandemic Supply Chain
Digitalization can’t deliver agility or reliability unless you first determine data access, quality, and lineage.
Michael Schrage
Supply Chains & Logistics
Maximizing the Benefits of B2B Supplier Diversification
Often dismissed as a “feel good” option, B2B supplier diversity initiatives can reap financial rewards.
Simha Mummalaneni and Jonathan Z. Zhang
Supply Chains & Logistics
Who Gets What When Supply Chains Are Disrupted?
Past disruptions reveal how both ends of the supply chain can best handle product shortages.
Yossi Sheffi
Leading Change
Making Remote Work Work
MIT researcher Kristine Dery shares how to make remote work an opportunity for employees to excel.
Paul Michelman
Talent Management
Build a Diverse Team to Solve the AI Riddle
Computer scientists typically lead AI development, but teams with diverse expertise can build better systems.
Joseph Byrum
Sustainability
COVID-19, Climate, and the Clean Economy: Gigatrends Changing the World
It’s time to rethink resilience, in the context of sustainability and the current COVID-19 pandemic.
Andrew Winston and Paul Michelman
Developing Strategy
Will COVID-19 Make Companies Rethink Cities?
Our panel of academic experts discusses whether COVID-19 may push companies to migrate out of cities.
Operations
Your Business Is Too Complex to Be Digital
To compete digitally, leaders must attack the complexity that comes from layers of legacy systems.
Jeanne Ross
AI & Machine Learning
The Future of AI-Driven Customer Service
A webinar describes how to develop AI customer service chatbots that meet customer expectations.