Operations
Supply Chains & Logistics Maximizing the Benefits of B2B Supplier Diversification
Often dismissed as a “feel good” option, B2B supplier diversity initiatives can reap financial rewards.
Simha Mummalaneni and Jonathan Z. Zhang
Most Recent Operations Insights from MIT SMR
Innovation Strategy
Accelerating Innovation Through a Network of Ecosystems
Elizabeth J. Altman and Frank Nagle
Operations Insights from MIT SMR
Leading Change
Making Remote Work Work
MIT researcher Kristine Dery shares how to make remote work an opportunity for employees to excel.
Paul Michelman
Talent Management
Build a Diverse Team to Solve the AI Riddle
Computer scientists typically lead AI development, but teams with diverse expertise can build better systems.
Joseph Byrum
Sustainability & Supply Chains
COVID-19, Climate, and the Clean Economy: Gigatrends Changing the World
It’s time to rethink resilience, in the context of sustainability and the current COVID-19 pandemic.
Andrew Winston and Paul Michelman
Developing Strategy
Will COVID-19 Make Companies Rethink Cities?
Our panel of academic experts discusses whether COVID-19 may push companies to migrate out of cities.
Operations
Your Business Is Too Complex to Be Digital
To compete digitally, leaders must attack the complexity that comes from layers of legacy systems.
Jeanne Ross
Customer Service
The Future of AI-Driven Customer Service
A webinar describes how to develop AI customer service chatbots that meet customer expectations.
P.V. Kannan and Allison Ryder
Global Operations
Monitoring the COVID-19 Crisis From Space
What leaders can learn from near-real-time disaster monitoring data.
Michael Hudecheck et al.
Supply Chains & Logistics
Three Scenarios to Guide Your Global Supply Chain Recovery
The business climate remains unpredictable, but supply chain leaders should plot their comebacks.
David Simchi-Levi
Global Operations
Projecting Leadership and Humanity in Crisis
Effective leadership can make crises manageable instead of overwhelming.
Morela Hernandez
Organizational Structure
How Autonomy Creates Resilience in the Face of Crisis
What managers can learn from the coronavirus outbreak.