Featured Operations Articles


A Better Way to Bring Science to Market

Frontiers |

New markets for judgment bridge critical gaps between scientific breakthroughs and commercial markets.


Grow Your Customer Relationships With Analytics

MIT SMR’s 2018 Data & Analytics Report finds a link between customer engagement and data analytics.


Developing Successful Strategic Partnerships With Universities

Companies often struggle to establish and run university partnerships effectively.


Video Series: Following the Digital Thread

Our eight-part video series explores how integrated digital technologies can transform business.

PROLOGUE: The Path Toward the Digital Enterprise

EPISODE 1: Revolutionizing Supply Chains

EPISODE 2: Creating a Smart Part and Managing Its Life Cycle

EPISODE 3: Augmenting Part Design With Topology Optimization

EPISODE 4: A Digital Safety Net

EPISODE 5: Fabricating Within the Digital Thread

EPISODE 6: Testing and Validation

EPISODE 7: How the Digital Thread Weaves Its Way Through the Business

EPISODE 8: The Digital Thread Takes Flight

EPILOGUE: Beyond Manufacturing

Digital Tools for Process Efficiency

Digital Audits as a Tactical and Strategic Management Resource

October 12, 2017 | Alexis Bateman

New factory audit processes help companies that outsource production to evaluate supplier performance in more depth, leading to more effective decision-making. Three key issues that hamper modern auditing — standardization, cost inflation, and fraud — are being mitigated by new systems that automate the inspection process while tailoring it to specific inputs. The result: analytical capabilities that go beyond the classic audit model.


Project Management

Give Technical Experts a Role in Defining Project Success

Poor communication between managers and technical experts is an obstacle to technology innovation that literally has been present for centuries. To overcome these issues, leaders need to absorb three key lessons about how to manage the inherent tensions between defining technical requirements and achieving valuable business outcomes.

Five Rules for Managing Large, Complex Projects

Large-scale, long-term projects are notoriously difficult to manage. But recent research on megaprojects — defined as projects costing more than $1 billion — reveals five lessons that can help executives manage any big, complex project more effectively.


The Limits of Automation

Five Robotic Process Automation Risks to Avoid

Frontiers |

October 24, 2017 | Chris DeBrusk

As organizations explore how software robots — or bots — can help automate administrative tasks and decisions, it pays to keep in mind some of the risks that come with the territory.

Analytics in Operations Management

Using Visualization to Connect Humans and Analytics in Supply Chain Decision-Making

In this webinar, MIT research scientist Matthias Winkenbach discusses how interactive visualization and augmented reality technology to change the way we access, understand, and utilize complex systems and logistics data.

Seizing Opportunity in Data Quality

Frontiers |

The cost of bad data is an astonishing 15% to 25% of revenue for most companies.

Unleashing the Potential of Supply Chain Analytics

Frontiers |

To fully benefit from supply chain analytics, companies need to be able to act on insights quickly.

Driving Operational Cost Savings With the Internet of Things

AI and IoT offer significant benefits — as yet untapped — for facilities maintenance.