Featured Operations Articles


Five Rules for Managing Large, Complex Projects

Research reveals five lessons that can help executives manage big, complex projects more effectively.


Business Needs a Safety Net

Business leaders must partner with policy-makers to improve disaster preparedness and resilience.


Supply Chains Built for Speed and Customization

Frontiers |

Thanks to technologies like 3-D printing, a new supply chain model is emerging.


Operations and Analytics

Unleashing the Potential of Supply Chain Analytics

Frontiers |

August 23, 2017 | Melissa R. Bowers, Adam G. Petrie, and Mary C. Holcomb

To gain competitive advantage from supply chain analytics, companies need to reduce the time it takes to act on the insights those analytics generate.

Digital Tools for Managing Operations

Digital Audits as a Tactical and Strategic Management Resource

New factory audit processes make it possible to evaluate supplier performance in more depth.

Seizing Opportunity in Data Quality

Frontiers |

The cost of bad data is an astonishing 15% to 25% of revenue for most companies.

Driving Operational Cost Savings With the Internet of Things

AI and IoT offer significant benefits — as yet untapped — for facilities maintenance.

Five Robotic Process Automation Risks to Avoid

Frontiers |

As you explore how software bots can automate tasks, keep in mind some of the accompanying risks.

Getting the Most From Project Expertise

Developing Successful Strategic Partnerships With Universities

Collaborations between companies and universities are critical drivers of the innovation economy. As many corporations look to open innovation to augment their internal R&D efforts, universities have become essential partners. However, companies often struggle to establish and run university partnerships effectively.

Give Technical Experts a Role in Defining Project Success

Poor communication between managers and technical experts is an obstacle to technology innovation that literally has been present for centuries. To overcome these issues, leaders need to absorb three key lessons about how to manage the inherent tensions between defining technical requirements and achieving valuable business outcomes.



Supply Chains and Logistics


Protecting Your Project

Your Project Is Vulnerable. Do You Know the Warning Signs?

November 8, 2017 | Nancy Lea Hyer and Richard Ettenson

Large projects can succumb to a “cycle of doubt” — when support for the project wanes and delivery is imperiled in a self-perpetuating negative spiral. Here’s how to spot the warning signs of stakeholder doubts — before they derail your project.