Operations

Featured Operations Articles

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Can Your Supply Chain Hear Me Now?

Frontiers |

Conversational commerce has the potential to transform the business supply chain.

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Converting Email From Drain to Gain

Frontiers |

Teams can develop shared practices that enable email to help, not harm, productivity.

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Grow Your Customer Relationships With Analytics

MIT SMR’s 2018 Data & Analytics Report finds a link between customer engagement and data analytics.

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Video Series: Following the Digital Thread

Our eight-part video series explores how integrated digital technologies can transform business.

PROLOGUE: The Path Toward the Digital Enterprise

EPISODE 1: Revolutionizing Supply Chains

EPISODE 2: Creating a Smart Part and Managing Its Life Cycle

EPISODE 3: Augmenting Part Design With Topology Optimization

EPISODE 4: A Digital Safety Net

EPISODE 5: Fabricating Within the Digital Thread

EPISODE 6: Testing and Validation

EPISODE 7: How the Digital Thread Weaves Its Way Through the Business

EPISODE 8: The Digital Thread Takes Flight

EPILOGUE: Beyond Manufacturing

Managing Data Inputs

Seizing Opportunity in Data Quality

Frontiers |

November 27, 2017 | Thomas C. Redman

Bad data is the norm. Every day, businesses send packages to customers, managers decide which candidate to hire, and executives make long-term plans based on data provided by others. When that data is incomplete, poorly defined, or wrong, there are immediate consequences: angry customers, wasted time, and added difficulties in the execution of strategy. Getting in front on data quality is crucial, and presents a terrific opportunity to improve business performance.

Scientific Partnerships

Developing Successful Strategic Partnerships With Universities

Collaborations between companies and universities are critical drivers of the innovation economy. As many corporations look to open innovation to augment their internal R&D efforts, universities have become essential partners. However, companies often struggle to establish and run university partnerships effectively.

A Better Way to Bring Science to Market

Frontiers |

New “markets for judgment” like the Creative Destruction Lab are bridging critical gaps between scientific breakthroughs and commercial applications — fueling tech-based entrepreneurship far from Silicon Valley.

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Tactics for Sustainable Sourcing

Digital Audits as a Tactical and Strategic Management Resource

New factory audit processes make it possible to evaluate supplier performance in more depth.

Supply Chains Built for Speed and Customization

Frontiers |

Thanks to technologies like 3-D printing, a new supply chain model is emerging.

Sustainable Procurement Requires Perseverance

Meeting your sustainability commitments requires long-term thinking and strategy.

Does Your Supply Chain Risk Management Strategy Hold Water?

Water’s low cost in many countries is not yet promoting responsible management within many companies.

Effective Project Management

Five Rules for Managing Large, Complex Projects

August 31, 2017 | Andrew Davies, Mark Dodgson, David M. Gann, and Samuel C. MacAulay

Large-scale, long-term projects are notoriously difficult to manage. But recent research on megaprojects — defined as projects costing more than $1 billion — reveals five lessons that can help executives manage any big, complex project more effectively.