Operations
Technology Implementation Working With Robots in a Post-Pandemic World
Despite advances in automation, good people and good techniques remain essential to manual work.
Matt Beane and Erik Brynjolfsson
Latest Insights from MIT SMR
Financial Management & Risk
Boosting Business Value by Reducing COVID-19 Transmission Risk
Seth G. Benzell et al.
Supply Chains & Logistics
Maximizing the Benefits of B2B Supplier Diversification
Simha Mummalaneni and Jonathan Z. Zhang
More Operations Insights from MIT SMR
Talent Management
Build a Diverse Team to Solve the AI Riddle
Computer scientists typically lead AI development, but teams with diverse expertise can build better systems.
Joseph Byrum
Sustainability
COVID-19, Climate, and the Clean Economy: Gigatrends Changing the World
It’s time to rethink resilience, in the context of sustainability and the current COVID-19 pandemic.
Andrew Winston and Paul Michelman
Developing Strategy
Will COVID-19 Make Companies Rethink Cities?
Our panel of academic experts discusses whether COVID-19 may push companies to migrate out of cities.
Operations
Your Business Is Too Complex to Be Digital
To compete digitally, leaders must attack the complexity that comes from layers of legacy systems.
Jeanne Ross
AI & Machine Learning
The Future of AI-Driven Customer Service
A webinar describes how to develop AI customer service chatbots that meet customer expectations.
P.V. Kannan and Allison Ryder
Global Strategy
Monitoring the COVID-19 Crisis From Space
What leaders can learn from near-real-time disaster monitoring data.
Michael Hudecheck et al.
Supply Chains & Logistics
Three Scenarios to Guide Your Global Supply Chain Recovery
The business climate remains unpredictable, but supply chain leaders should plot their comebacks.
David Simchi-Levi
Supply Chains & Logistics
Is It Time to Rethink Globalized Supply Chains?
The COVID-19 pandemic underscores why disaster preparedness is vital for supply chain resilience.
Willy Shih
Financial Management & Risk
Is the COVID-19 Outbreak a Black Swan or the New Normal?
The kinds of challenges we face with the coronavirus point to permanent changes we must make.
Andrew Winston
Technology Implementation
Using New Tech to Break Down Silos
A webinar explains how AI can improve communication and coordination across business units