Featured Operations Articles


Casting the Dark Web in a New Light

A value chain lens reveals a growing cybercrime ecosystem and new strategies for combating it.


Transforming Manufacturing and Supply Chains With 4D Printing

Frontiers |

The next transformative emerging technology could be 4D printing.


What Should We Do to Prevent Software From Failing?

Frontiers |

There’s no oversight on coders who write critical software that runs key systems. That must change.


Agile Is Not Enough

Three impediments in particular work against agile adoption in most organizations. By addressing architectural rigidity, closing talent gaps, and adopting a product mindset, leaders and organizations can realize agile’s power in delivering business value.

Supply Chains & Logistics



Manage Projects Wisely

The Most Underrated Skill in Management

Articulating what problem you’re trying to solve is an important (and underrated) management skill.

Five Rules for Managing Large, Complex Projects

Research reveals five lessons that can help executives manage big, complex projects more effectively.

Breaking Logjams in Knowledge Work

How organizations can improve task flow and prevent overload.

Get Things Done With Smaller Teams

Frontiers |

By creating smaller, more agile teams, managers can facilitate collaboration and efficiency.

AI in Operations

Using AI to Enhance Business Operations

In this webinar, MIT SMR author Monideepa Tarafdar discusses operational use cases for AI systems. AI for business operations allows companies to simplify complex analytics tasks for human workers and automate the repetitive tasks that are an inefficient use of human workers’ time.

Using AI to Enhance Business Operations

Companies can turn AI hype into operational hay by developing their capacity for enterprise cognitive computing. This capacity entails five capabilities: data science competence, business domain proficiency, enterprise architecture expertise, an operational IT backbone, and digital inquisitiveness. The capabilities shape and are shaped by four practices: identifying use cases, managing application learning, cocreating applications, and thinking “cognitive.”


Video Series: Following the Digital Thread

Our eight-part video series explores how integrated digital technologies can transform business.

PROLOGUE: The Path Toward the Digital Enterprise

EPISODE 1: Revolutionizing Supply Chains

EPISODE 2: Creating a Smart Part and Managing Its Life Cycle

EPISODE 3: Augmenting Part Design With Topology Optimization

EPISODE 4: A Digital Safety Net

EPISODE 5: Fabricating Within the Digital Thread

EPISODE 6: Testing and Validation

EPISODE 7: How the Digital Thread Weaves Its Way Through the Business

EPISODE 8: The Digital Thread Takes Flight

EPILOGUE: Beyond Manufacturing