Analytics & Business Intelligence

Winning CXOs shape experiences that boost business outcomes by debunking myths about customer desires with real data.

This issue of MIT SMR focuses on analytics, the challenges of advancing artificial intelligence, and business strategy.

To succeed with machine learning, manage projects as business initiatives, not technology projects.

Smart organizations need smarter KPIs. This report outlines how leaders can create and capture value from smart KPIs.

When organizations create forward-looking smart KPIs with AI, they see increased strategic alignment.

A more logical approach to risk management can help leaders sustain value generation through disruption and uncertainty.

Algorithms sometimes fail to keep pace with changes in the environment and deliver poor-quality predictions as a result.

Many finance offices aren’t benefiting from advanced analytics. A new framework can help CFOs assess their data skills.

Delta’s Michelle McCrackin discusses the airline’s in-house analytics training program on the Me, Myself, and AI podcast.

Based on their research, the authors share four key ways companies can advance their strategic data-sharing initiatives.

Managers need more thoughtful and effective data collection practices to advance DEI in their organizations.

Data science leader Khatereh Khodavirdi discusses how PayPal uses AI and machine learning for customer personalization.

Orangetheory Fitness members get the most out of their group workouts with some help from both AI and human coaches.

Most companies that are using AI are deploying it for augmentation, not large-scale automation.

ADP’s Jack Berkowitz explains the benefits of having data strategy, data products, and AI oversight within the CDO role.

This issue of MIT SMR focuses on customer relationships and their connection to innovation and value.

Novo Nordisk’s Tonia Sideri explains how the pharma company uses AI to test new ideas before initiating tech projects.

This case study describes how Honeywell and EY teamed up to build a powerful compliance scorecard.

Land O’Lakes’ CTO explains how data and artificial intelligence help the organization support agricultural production.

Watch this webinar to learn about using data insights to empower employees and enhance productivity.