Innovation

Featured Innovation Articles

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Navigating the Contested Rise of Fintech

Frontiers |

Fintech adoption carries threats as well as opportunities. Managers’ decisions must evaluate both.

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The New Role for Managers in Workplace Learning

It’s time to revolutionize how we think about and manage skill development in the workplace.

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The Magic That Makes Customer Experiences Stick

The most memorable experiences are suffused with emotion — not extra features or value for money.

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The Best of This Week

This week’s must-reads for managing in a digital age: just because companies recognize re-skilling and upskilling is critical doesn’t mean they’re doing it right. Also, how to choose charts everyone understands, where blockchain is headed in the enterprise, and words of wisdom for managing your career in an age of uncertainty.

Collaborative Innovation

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Improving the Rhythm of Your Collaboration

Alternating between always-on connectivity and heads-down focus is essential for problem-solving.

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Unleashing Innovation With Collaboration Platforms

Frontiers |

Effective leadership of virtual teams matters more than which collaboration platform you choose.

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People and Machines: Partners in Innovation

To adopt intelligent technologies, companies need to develop both the right tools and human capital.

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Developing Successful Strategic Partnerships With Universities

Companies often struggle to establish and run university partnerships effectively.

Considering Platform Business Models

Why Some Platforms Are Better Than Others

Frontiers |

Executives often look at the network effects of digital platforms as a key source of competitive advantage — without understanding that platforms need to also leverage other factors at play in the local markets and among preferred customers. Network effects can help, but on their own, they offer very limited competitive value.

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Disruptive Technologies

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The New Manufacturing Model

Transforming Manufacturing and Supply Chains With 4D Printing

Frontiers |

Next on the horizon is 4D printing, an emerging technology that would allow managers to meet supply chain challenges with customized, adaptive, and potentially self-modulating equipment. Manufacturers should start considering how their infrastructure and supply chains might benefit from this technology as it unfolds.

The Only Way Manufacturers Can Survive

Although most manufacturers are beginning to flirt with digital technologies, not one has successfully pulled off a digital transformation. CEOs still have to figure out its art — and science — forcing them to draw up their game plans on the fly, which inevitably leads to tension and trauma. But they are learning. Here’s how GE has navigated its own digital transformation process.

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Why Customer Experience Matters for B2B

Few business websites offer features that simplify transactions, create deep customer relationships, and drive sales growth. To succeed, they need to personalize and customize their online selling process through high-performance technology and customer-centered business models.