Innovation

Featured Innovation Articles

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Managing Technology for the Post-Digital Era

Frontiers |

Paul Daugherty

The post-digital tech wave — a powerful, integrated stack of technologies — is coming next.

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The Magic That Makes Customer Experiences Stick

Stefan Thomke

The most memorable experiences are suffused with emotion — not extra features or value for money.

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Three Lessons From Germany’s Platform Economy

Frontiers |

Svenja Falk and Frank Riemensperger

Platform markets are suddenly all the rage with B2B companies. And for good reason.

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What Tech Pioneers Can Learn From Emerging Markets

Frontiers |

Tarun Khanna, interviewed by Frieda Klotz

Technology leaders are not shy about pushing the boundaries of their industries, and sometimes they go further — challenging the prevailing rules of society at large. The eagerness of entrepreneurs to test limits isn’t surprising to Tarun Khanna, the Jorge Paulo Lemann Professor at Harvard Business School, who has spent more than two decades studying how business strategies play out in emerging markets.

How Technology Is Changing Work (and Life)

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AI Can Help Us Live More Deliberately

Julian Friedland

Cognitive speed bumps in AI design can prompt users to engage in reflective thought.

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People and Machines: Partners in Innovation

Senén Barro and Thomas H. Davenport

To adopt intelligent technologies, companies need to develop both the right tools and human capital.

Brain

How Human-Computer ‘Superminds’ Are Redefining the Future of Work

Thomas W. Malone

As smart technologies embed deeper into human processes, a more powerful form of collaboration is emerging.

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When Patients Become Innovators

Harold DeMonaco et al.

Health care consumers are contributing their skills, money, and time to develop effective solutions.

Pushing the Boundaries

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Transforming Manufacturing and Supply Chains With 4D Printing

Frontiers |

Monika Mahto and Brenna Sniderman

Next on the horizon is 4D printing, an emerging technology that would allow managers to meet supply chain challenges with customized, adaptive, and potentially self-modulating equipment. Manufacturers should start considering how their infrastructure and supply chains might benefit from this technology as it unfolds.

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Turbocharging Innovation

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Upending HR

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Is HR Missing the Point on Performance Feedback?

Sergey Gorbatov and Angela Lane

Empirical evidence demonstrates the value of feedback and ratings for performance. But HR is moving away from traditional performance reviews because managers and employees say they don’t like them. It’s a mistake that will backfire.

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Can We Really Test People for Potential?

Frontiers |

Reb Rebele

A good psychometric test can easily outperform a résumé scan and interview at predicting job performance and retention. Yet personality testing and other ways of analyzing potential present some significant challenges: For instance, not all assessments pass the sniff test, and people’s personalities vary from moment to moment, often depending on the challenge at hand. We need a finer-grained understanding of human potential.

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The Promise of Targeted Innovation

Marcel Corstjens et al.

The biggest consumer goods companies shell out more than $1 billion a year for R&D but lately have seen no appreciable impact on their sales. That’s troubling for companies whose growth has leveled off in recent years. In contrast, some smaller competitors that spend less on R&D — but do so more shrewdly — have seen a significant boost in sales.

The Magic That Makes Customer Experiences Stick

August 06, 2019 | Stefan Thomke

Three Lessons From Germany’s Platform Economy

Frontiers |

August 05, 2019 | Svenja Falk and Frank Riemensperger

Managing Technology for the Post-Digital Era

Frontiers |

August 14, 2019 | Paul Daugherty