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Customers
Fashioning the Perfect Fit With AI: Stitch Fix’s Jeff Cooper
On the Me, Myself, and AI podcast, Stitch Fix’s Jeff Cooper explains how generative AI enables employees to gain more efficiencies while still connecting with customers.
Sam Ransbotham and Shervin Khodabandeh
IT Governance & Leadership
AI-Related Risks Test the Limits of Organizational Risk Management
Experts debate how effectively organizations are adjusting risk management practices to govern AI.
Elizabeth M. Renieris et al.
Talent Management
Why You Should Let Your Favorite Employee Move to Another Team
Managers who stymie their high performers’ internal advancement do so at their own expense, research shows.
JR Keller and Kathryn Dlugos
Ethics
Effective Leaders Articulate Values — and Live by Them
Leaders who explore, evaluate, and refine their values set themselves up to make better decisions.
Morela Hernandez and Catherine Summers
Leadership Skills
Want Better GenAI Results? Try Speed Bumps
Learn why humans miss generative AI mistakes and how AI speed bumps help, in this short video.
MIT Sloan Management Review
Performance Management
Return-to-Office Mandates: How to Lose Your Best Performers
Executives should be focusing on employee outcomes and accountability rather than performative in-office appearances.
Brian Elliott
Data & Data Culture
How Lufthansa Shapes Data-Driven Transformation Leaders
Lufthansa launched an effective program to turn all its leaders into data leaders and propel its digital transformation.
Christian Haude et al.
Talent Management
The Unexpected Upsides of Letting Employees Define Their Jobs
Support for job crafting can lead to greater engagement, more effective working relationships, and more adaptable teams.
Benjamin Laker and Stefania Mariano
Culture
Toxic Culture Is Driving the Great Resignation
Data analysis reveals the top reasons behind the Great Resignation and actions managers can take to reduce attrition.
Donald Sull et al.
Data & Data Culture
Five Key Trends in AI and Data Science for 2024
Three new surveys of data executives have identified five trends they’ll be paying attention to in 2024.