MIT Sloan Management Review

FR-Doan-Monetization-Security-Cybersecurity-1200 — Properly orchestrated, cybersecurity can reduce costs and increase revenue.

Frontiers |

Matthew Doan

Today @ MIT SMR

FOCUS ON AI & BUSINESS STRATEGY
How AI Can Amplify Human Competencies
Global Competition With AI in Business: How China Differs
Can We Solve AI’s ‘Trust Problem’?

Frontiers

Exploring the Digital Future of Management

Navigating the Next Wave of Blockchain Innovation: Smart Contracts

Lin William Cong, interviewed by Frieda Klotz

Smart contracts using blockchain enable faster, more secure digital agreements.

Twitter Is Not the Echo Chamber We Think It Is

Jesse Shore et al.

Research has exploded the myth that Twitter is an “echo chamber” — with implications for marketing.

Coming to Grips With Dangerous Algorithms

Haslina Ali and Rubén Mancha

With a new scrutiny around technology user data and privacy, we must not forget about the potential dangers of the technology itself.

Get Things Done With Smaller Teams

Chris DeBrusk

By creating smaller, more agile teams, managers can facilitate collaboration and efficiency.

Management Consulting’s AI-powered Existential Crisis

Megan Beck and Barry Libert

Consulting is vulnerable to technology and market forces that are disrupting services everywhere.

The Digital Change Your Company Needs

Omar Abbosh et al.

Companies won’t make a successful digital transition if they don’t meet three key conditions first.

Coming Soon: MIT SMR’s Sports Analytics Podcast

Subscribe – Counterpoints Podcast

Keep track of more than just the score. Sign up to get updates on Counterpoints, MIT SMR’s new sports analytics podcast.

What Problems Will You Solve With Blockchain?

Teppo Felin and Karim Lakhani

Organizations need to focus on how blockchain can be used to support their unique strategies.

Blockchain Is Changing How Media and Entertainment Companies Compete

Andre Dutra et al.

Blockchain is poised to help media and entertainment companies rethink their business models and monetize value.

Preparing for a Blockchain Future

Michael Ferguson

Consider three key questions when determining how to make blockchain a useful part of your business strategy.

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Preparing for the Coming Skill Shifts

Jacques Bughin

CEOs worry about ensuring that their companies have the right skills mix to thrive in the age of AI and automation, and they’re smart to be thinking about talent at a strategic level. But the external labor market can do only so much to address the anticipated shifts in demand. So companies should double down on retraining the people they have, with an emphasis on lifelong learning and adaptability.

Digital Communication

Using Digital Communication to Drive Digital Change

Patti Sanchez

Leaders seeking to initiate digital change must model the behaviors they want to see.

What Managers Can Gain From Anonymous Chats

Ryan Bonnici

Anonymous digital dialogues with employees can help managers build trust and increase engagement.

How Should Companies Talk to Customers Online?

Brent McFerran et al.

Digital customer service platforms offer better service when they use customer-centric language.

Maximizing the Impact of Enterprise Social Media

Mohamed-Hédi Charki et al.

Enterprise social media is most effective when both cultural and IT factors are addressed.

“Cultivating Today’s Mobile Workforce”

This collection of MIT SMR articles delves into how today’s employees operate anywhere and everywhere, thanks to technology and flexible work environments. (Registration required.)

Articles included in this collection:

Five Ways to Improve Communication in Virtual Teams
By N. Sharon Hill and Kathryn M. Bartol

Should Your Company Embrace Coworking?
By Gretchen M. Spreitzer, Lyndon E. Garrett, and Peter Bacevice

The Unique Challenges of Cross-Boundary Collaboration
By Amy Edmondson, interviewed by Frieda Klotz

Get the Collection »

Cultivating Today’s Mobile Workforce - PDF

Free download of this collection MIT SMR articles is brought to you by Brother Business Solutions.

Meeting Marketing Challenges

Bill It, Kill It, or Keep It Free?

Wolfgang Ulaga and Stefan Michel

B2B companies can seize new sales by charging for services they’ve been giving away.

Selling Solutions Isn’t Enough

Hannah Grove et al.

B2B companies need to develop ways to help specific customers achieve better outcomes.

How to Launch Products in Uncertain Markets

Jan-Michael Ross and Jan Hendrik Fisch

Before your next large-scale product launch, try leveraging uncertainty for competitive advantage.

Jump-Starting Innovation

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Breaking Logjams in Knowledge Work

September 6, 2018 | Sheila Dodge, Don Kieffer, and Nelson P. Repenning*

Despite the well-documented costs of overload, many leaders still think organizations thrive under pressure. They have a lot to learn from manufacturing, where managers have adopted a “pull” system to manage task flow, improving productivity and performance. This concept can be used to prevent overload in knowledge work, too. And “visual management” techniques make it easier to apply pull thinking to a portfolio of projects by rendering nonphysical tasks tangible. Two recent changes at the Broad Institute, an MIT-affiliated biomedical and genomic research center, illustrate how.

“Properly navigating the migratory process can help your company arrive at the right place — and at the right time — for marketplace success.” — Jeff S. Johnson

Six Principles for Strategic Migrations

October 25, 2018 | Jeff S. Johnson

“Dramatic events can change business practice.” — N. Craig Smith and Markus Scholz

Finding Good News for Human Rights After Khashoggi

October 30, 2018 | N. Craig Smith and Markus Scholz

“Ensuring that the right skills are in place at the right time is shaping up as one of the biggest corporate challenges of our time.” — Jacques Bughin