
Leadership in an Era of Context Collapse
Having different social media identities for different sets of stakeholders is no longer possible.
Leslie Brokaw
Latest Insights from MIT SMR



Marketing Strategy
Using Neuroscience to Create Great Customer Experiences
Paul J. Zak and Abbie Lundberg

Sustainability
Why Making Good on Green Promises Can Be a Win for Retailers
Rodney R. Sides and Lupine Skelly

Skills & Learning
Will Online Degrees Threaten the Traditional MBA? What Experts Say
MIT SMR Strategy Forum


Diversity & Inclusion
Building Resilience in Diversity and Inclusion Programs
Melissa V. Abad and Alison Wynn

Platforms & Ecosystems
Collaboration, Communication, and Virtual Innovation: Orchestrating Workforce Ecosystems
Elizabeth J. Altman et al.

- The Hybrid Workplace
The Hybrid Workplace
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Organizational Behavior
The Future Workplace Depends on Efficiency, Effectiveness, and Balance
Robert Hooijberg and Michael Watkins








Work-Life Balance
How Hyperflexibility Can Benefit — or Burn Out — Your Team
Zahira Jaser and Thomas Roulet


- Strategy Forum
- Research Reports
- The Hybrid Workplace
- Strategy Forum

Skills & Learning
Will Online Degrees Threaten the Traditional MBA? What Experts Say
MIT SMR Strategy Forum

Executing Strategy
Is Starbucks’s Wage Increase a Shortsighted Strategy? What Experts Say
MIT SMR Strategy Forum

Global Strategy
Will Russian Sanctions Have Long-Term Effects on Human Rights Protections?
MIT SMR Strategy Forum

Developing Strategy
Is Blockchain a Disruptive or a Sustaining Innovation? What Experts Say
MIT SMR Strategy Forum

Developing Strategy
Has Strategic Management Overlooked the Role of Purpose? What Experts Say
MIT SMR Strategy Forum


Security & Privacy
Ransomware Attacks Are on the Rise. Should Companies Pay Up?
MIT SMR Strategy Forum

Developing Strategy
Will Relaxed Rules About Hybrid Work Improve Productivity and Performance?
MIT SMR Strategy Forum

Developing Strategy
Has COVID-19 Permanently Changed Business Strategy? What Experts Say
MIT SMR Strategy Forum et al.



- Research Reports
- The Hybrid Workplace
- Strategy Forum
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Analytics & Business Intelligence
Leading With Next-Generation Key Performance Indicators
Michael Schrage and David Kiron
More Insights from MIT SMR

Talent Management
Unleash the Superpowers of Your ‘One and Only’ Employees
Trailblazers have the power to lead change. Organizations should embrace and amplify these anomalous employees.
Ayanna Howard

IT Governance & Leadership
The Rest of the Cybersecurity Story
Successful cyberattacks often result from isolated decisions made without fully considering the potential consequences.
Stuart Madnick

Organizational Structure
Relational Power Is the New Currency of Hybrid Work
Research shows that managers must incorporate relational power into their leadership approach in virtual work settings.
Lebene Soga et al.

Organizational Behavior
The Future Workplace Depends on Efficiency, Effectiveness, and Balance
Businesses emerging from the pandemic must balance efficiency, effectiveness, and quality of life to enable growth.
Robert Hooijberg and Michael Watkins

Technology Innovation Strategy
Becoming an ‘AI Powerhouse’ Means Going All In
Plenty of organizations dabble with AI, but Mastercard’s capabilities — and confidence — set it apart.
Thomas H. Davenport and Randy Bean

Diversity & Inclusion
How Empathy and Competence Promote a Diverse Leadership Culture
If more women are to be promoted into leadership posts in the financial services industry, a cultural change is needed.
Grace Lordan and Teresa Almeida

Customers
The Beauty of AI: Estée Lauder’s Sowmya Gottipati
Sowmya Gottipati shares how Estée Lauder uses AI to learn about customers and make better product recommendations.
Sam Ransbotham and Shervin Khodabandeh

Diversity & Inclusion
Why Belonging Is Key to Building the New Workforce
Fostering a sense of belonging among employees can help organizations improve retention and performance.
Susie Lee

Talent Management
A Change in Perspective
MIT SMR’s summer 2022 issue addresses the challenges of C-suite turnover, end users’ AI anxiety, and employee motivation.
Elizabeth Heichler

Ethics
Our Guide to the Summer 2022 Issue
This issue of MIT SMR looks at corporate values and purpose, risk management, and the role of the CFO in acquisitions.