Exploring the Digital Future of Management

Coming to Grips With Dangerous Algorithms

With a new scrutiny around technology user data and privacy, we must not forget about the potential dangers of the technology itself.

Planning for the Human-Digital Workforce

Automation is a scary word for the average worker, but implemented correctly, it can have enormous benefits for companies, customers, and even the workforce. In this webinar, automation expert Mary Lacity explains how thoughtful adoption of bots and automated services can make the difference in the outcome for all stakeholders.


“Cultivating Today’s Mobile Workforce”

This collection of MIT SMR articles delves into how today’s employees operate anywhere and everywhere, thanks to technology and flexible work environments. (Registration required.)

Articles included in this collection:

Five Ways to Improve Communication in Virtual Teams
By N. Sharon Hill and Kathryn M. Bartol

Should Your Company Embrace Coworking?
By Gretchen M. Spreitzer, Lyndon E. Garrett, and Peter Bacevice

The Unique Challenges of Cross-Boundary Collaboration
By Amy Edmondson, interviewed by Frieda Klotz

Cultivating Today’s Mobile Workforce - PDF


Free download of this collection MIT SMR articles is brought to you by Brother Business Solutions.

Implementing Effective Leadership

Why People Believe in Their Leaders — or Not

Credibility hinges on perceptions of competence and trustworthiness, which develop out of specific behaviors leaders take. Regaining lost credibility is difficult, but can be done.

Leading Into the Future

As our world and the nature of work fundamentally changes, leaders must consider necessary new skills and accompanying mindset shifts.


Available on iTunes: MIT SMR’s Counterpoints Podcast

A sports analytics podcast from MIT SMR

Keep track of more than just the score. Sign up to get updates on Counterpoints, MIT SMR’s new sports analytics podcast.

Digital Communication

Using Digital Communication to Drive Digital Change

Leaders seeking to initiate digital change must model the behaviors they want to see.

What Managers Can Gain From Anonymous Chats

Anonymous digital dialogues with employees can help managers build trust and increase engagement.

How Should Companies Talk to Customers Online?

Digital customer service platforms offer better service when they use customer-centric language.

Maximizing the Impact of Enterprise Social Media

Enterprise social media is most effective when both cultural and IT factors are addressed.

The Changing Conversation Around Analytics

Open Access Brought to You By

How can organizations build cultures that integrate analytics and data for successful innovation? Open access to these three articles from MIT Sloan Management Review about conversations that are unfolding is provided courtesy of SAS.

The End of Scale

New technology-driven business models are undercutting the traditional advantages of economies of scale.



What Is the Role of Business In Solving Social Problems?

Critical Questions Live: Is It up to Business to Save the Planet?

With climate change reaching a critical tipping point, business leaders must ask themselves what they can contribute to solving the challenges facing the planet. MIT’s Yossi Sheffi and sustainability expert and author Andrew Winston debate and discuss the role of business in supporting sustainability goals.

Finding Good News for Human Rights After Khashoggi

The room to maneuver on business and human rights has significantly expanded with the exposure of journalist Jamal Khashoggi’s brutal death. Companies must take advantage of this moment to prioritize human rights. Now is the time for business leaders and company boards to get on the right side of history — or risk becoming complicit.



Meeting Marketing Challenges