Diversity & Inclusion Building the Neurodiversity Talent Pipeline for the Future of Work
Community colleges can be a valuable source of neurodivergent talent — a largely untapped pool in a tight labor market.
Maureen Dunne
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The Rise of Connector Roles in Data Science
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Micro Utility With Gen AI: Shopify’s Miqdad Jaffer
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Culture
Balancing Change and Continuity During a Transformation
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Why Text-to-Image AI Requires a New Branding Mindset
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How ChatGPT Can and Can’t Help Managers Design Better Job Roles
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Collaboration
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Ethics
AI Ethics at Unilever: From Policy to Process
Unilever examines its AI projects with a risk analysis process that looks specifically for ethical trouble points.
Thomas H. Davenport and Randy Bean
Crisis Management
The Rise of Exit Bans and Hostage-Taking in China
Foreign companies in China should prepare for the possible detention of their executives if a business dispute arises.
Jack Wroldsen and Chris Carr
AI & Machine Learning
Are RAI Programs Prepared for Third-Party and Generative AI?
New research from MIT SMR and BCG reveals most organizations are unprepared for the risks posed by generative AI tools.
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Diversity & Inclusion
How to Productively Disagree on Tough Topics
Leaders can apply four strategies to facilitate thorny workplace conversations about identity, diversity, and justice.
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Leadership Skills
The Real Measure of Presentation Success
Analytics and other measurements offer insight into what audiences think about a talk both during and after the event.
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The Looming Challenge of Chemical Disclosures
To comply with new sustainability rules, consumer brands need much more visibility into products’ chemical compositions.
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Skills & Learning
How to Engage People on Reskilling: A Language Lesson
How can a leader’s language stir interest in reskilling programs? An experiment at Vodafone surfaced best practices.
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Customers
Marketing With Generative AI: Harvard Business School’s Ayelet Israeli
On the Me, Myself, and AI podcast, Harvard Business School’s Ayelet Israeli discusses AI’s customer research potential.
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Governance for Smarter KPIs
Effective governance enables KPIs to evolve, remain aligned with strategic goals, and gain workers’ and managers’ trust.
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Data & Data Culture
How to Make Data Monetization Everybody’s Business
Leveraging data assets for significant financial returns requires company-wide effort and education.