MIT Sloan Management Review

GEN-Retail-Roundup-Digital-Disruption-Black-Friday-Displacement-Online-Experience-Insights-1200 — Retailers can avoid displacement and connect with customers by focusing on digital experience.

Ally MacDonald

Today @ MIT SMR

FOCUS ON AI & BUSINESS STRATEGY
How AI Can Amplify Human Competencies
Global Competition With AI in Business: How China Differs
Can We Solve AI’s ‘Trust Problem’?

Frontiers

Exploring the Digital Future of Management

Navigating the Next Wave of Blockchain Innovation: Smart Contracts

Lin William Cong, interviewed by Frieda Klotz

Smart contracts using blockchain enable faster, more secure digital agreements.

Improving Your Bottom Line With Cybersecurity

Matthew Doan

Properly orchestrated, cybersecurity can reduce costs and increase revenue.

Twitter Is Not the Echo Chamber We Think It Is

Jesse Shore et al.

Research has exploded the myth that Twitter is an “echo chamber” — with implications for marketing.

Get Things Done With Smaller Teams

Chris DeBrusk

By creating smaller, more agile teams, managers can facilitate collaboration and efficiency.

Coming to Grips With Dangerous Algorithms

Haslina Ali and Rubén Mancha

With a new scrutiny around technology user data and privacy, we must not forget about the potential dangers of the technology itself.

The Digital Change Your Company Needs

Omar Abbosh et al.

Companies won’t make a successful digital transition if they don’t meet three key conditions first.

Planning for the Human-Digital Workforce

Mary Lacity and Ally MacDonald

Automation is a scary word for the average worker, but implemented correctly, it can have enormous benefits for companies, customers, and even the workforce. In this webinar, automation expert Mary Lacity explains how thoughtful adoption of bots and automated services can make the difference in the outcome for all stakeholders.

“Cultivating Today’s Mobile Workforce”

This collection of MIT SMR articles delves into how today’s employees operate anywhere and everywhere, thanks to technology and flexible work environments. (Registration required.)

Articles included in this collection:

Five Ways to Improve Communication in Virtual Teams
By N. Sharon Hill and Kathryn M. Bartol

Should Your Company Embrace Coworking?
By Gretchen M. Spreitzer, Lyndon E. Garrett, and Peter Bacevice

The Unique Challenges of Cross-Boundary Collaboration
By Amy Edmondson, interviewed by Frieda Klotz

Get the Collection »

Cultivating Today’s Mobile Workforce - PDF

Free download of this collection MIT SMR articles is brought to you by Brother Business Solutions.

Available on iTunes: MIT SMR’s Counterpoints Podcast

A sports analytics podcast from MIT SMR

Keep track of more than just the score. Sign up to get updates on Counterpoints, MIT SMR’s new sports analytics podcast.

Digital Communication

Using Digital Communication to Drive Digital Change

Patti Sanchez

Leaders seeking to initiate digital change must model the behaviors they want to see.

What Managers Can Gain From Anonymous Chats

Ryan Bonnici

Anonymous digital dialogues with employees can help managers build trust and increase engagement.

How Should Companies Talk to Customers Online?

Brent McFerran et al.

Digital customer service platforms offer better service when they use customer-centric language.

Maximizing the Impact of Enterprise Social Media

Mohamed-Hédi Charki et al.

Enterprise social media is most effective when both cultural and IT factors are addressed.

How can organizations build cultures that integrate analytics and data for successful innovation? Open access to these three articles from MIT Sloan Management Review about conversations that are unfolding is provided courtesy of SAS.

Seven Technologies Remaking the World

Frontiers |

Albert H. Segars

This MIT SMR executive guide introduces business leaders to the technologies that are reshaping our world.

The End of Scale

Hemant Taneja with Kevin Maney

New technology-driven business models are undercutting the traditional advantages of economies of scale.

Designing and Developing Analytics-Based Data Products

Thomas H. Davenport and Stephan Kudyba

The information economy is giving way to an economy focused on analytics-based data products.

Meeting Marketing Challenges

Bill It, Kill It, or Keep It Free?

Wolfgang Ulaga and Stefan Michel

B2B companies can seize new sales by charging for services they’ve been giving away.

Selling Solutions Isn’t Enough

Hannah Grove et al.

B2B companies need to develop ways to help specific customers achieve better outcomes.

How to Launch Products in Uncertain Markets

Jan-Michael Ross and Jan Hendrik Fisch

Before your next large-scale product launch, try leveraging uncertainty for competitive advantage.

“Properly navigating the migratory process can help your company arrive at the right place — and at the right time — for marketplace success.” — Jeff S. Johnson

Six Principles for Strategic Migrations

October 25, 2018 | Jeff S. Johnson

“Dramatic events can change business practice.” — N. Craig Smith and Markus Scholz

Finding Good News for Human Rights After Khashoggi

October 30, 2018 | N. Craig Smith and Markus Scholz

“Ensuring that the right skills are in place at the right time is shaping up as one of the biggest corporate challenges of our time.” — Jacques Bughin