Exploring the Digital Future of Management

CIOs and the Future of IT

For digital success, CIOs must oversee all of IT, collaborating with marketers and business units.

When Jobs Become Commodities

It pays to ask yourself whether your job is common and repetitive enough to be done by a machine.

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Special Report: Redesigning Work

What to Expect From Agile

What happens when a large, established bank decides to adopt agile as a management model?

The Trouble With Homogeneous Teams

Research finds that teams lacking diversity may be more susceptible to making flawed decisions.

A New Approach to Designing Work

It’s possible to organize work in ways that achieve both agility and efficiency – if you know how.

The Truth About Hierarchy

Research finds that the right kind of hierarchy can help teams be better innovators and learners.

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Special Collection | “Redesigning Work”

Get a collection of four articles from MIT SMR on how to create more flexible, innovative, and productive work processes and teams. (Registration required.)

Redesigning Work


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Tipping the Scales In Your Favor

Building Scalable Business Models

December 7, 2017 | Christian Nielsen and Morten Lund

Many of today’s most successful companies are able to leverage business model scalability to achieve profitable growth. Executives need to factor scalability attributes into their business model design or they risk being left behind.

Adapting to a Digital Environment

Improving Your Digital Intelligence

Frontiers |

A study of 250 global companies found that a company’s digital intelligence is informed by four dimensions: strategy, culture, organization, and capabilities. Within these dimensions, the research identified 18 management practices that contribute the most to digital leaders’ financial and market success — and offer a road map for companies seeking to expand their digital know-how.

Surviving in an Increasingly Digital Ecosystem

Companies today will have to reinvent themselves to survive, and every large and ambitious company should be trying to figure out how to become a destination for its customers. Consumers are voting with their mobile devices and choosing from a handful of dominant “ecosystem drivers”— businesses such as Amazon and WeChat, which become destinations for their customers’ needs by offering complementary or sometimes competing services — for each domain in their lives.



Implementing AI Technology

The Fundamental Flaw in AI Implementation

Frontiers |

July 14, 2017 | Jeanne Ross

Many managers are excited about smart machines but are struggling to apply machines’ limited intelligence. Indeed, computers can process data just fine, but to generate competitive advantage from machine learning applications, organizations must upgrade their employees’ skills. Companies will also need to redesign employee accountabilities to empower and motivate them to deploy smart machines when doing so will enhance outcomes.

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“The Fine Line Between Service and Privacy”

Digital technology creates unprecedented opportunities to connect with and serve your customers — but the dark side is the equally unprecedented risk posed by cyber thieves. This collection of articles from MIT SMR highlights what companies can do to take advantage of the opportunity while limiting risk for both the organization and its customers. (Registration required.)



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