In the face of feeling powerless, doing small things can make a huge difference.
Exploring the Digital Future of Management
Giving customers what they want quickly is a worthy goal. Businesses can’t always afford to do it.
When employees represent the views of customers, management needs to have their backs.
How cities deal with AI-related changes will determine which ones will thrive in the future.
The post-digital tech wave — a powerful, integrated stack of technologies — is coming next.
Platform markets are suddenly all the rage with B2B companies. And for good reason.
To avoid bias, people-centered design principles must be the foundation of deep-learning algorithms.
Taboo or undiscussable topics can make it impossible for teams to function. But they can fix that.
Through analytics, companies can reduce the costs of collaboration — and reap its rewards.
Alternating between always-on connectivity and heads-down focus is essential for problem-solving.
A secret, pre-CIA field manual for sabotaging enemy organizations identified two ways of undermining an organization: physical damage to equipment, facilities, transportation, and means of production; and human obstruction of processes. On the human side, we’re as vulnerable today as we were back then.
Cyberattacks are increasing in frequency, sophistication, and impact. Defending against them requires a new perspective on the attacks and the attackers. By applying a value chain lens to the problem, we can better understand the dark web as an ecosystem in which well-orchestrated attacks are assembled by entrepreneurs and supported by well-organized service offerings. This casts new light on the dark web and suggests more effective and proactive responses to cyberattacks.
When piracy is rampant, its negative impact makes manufacturers and retailers worse off — but anti-piracy measures are often expensive. Before going full force against piracy, organizations should ponder whether doing so would be a worthwhile investment. One factor to consider: Research shows that a moderate level of piracy — not too much, not too little — can actually benefit the manufacturer, the retailer, and consumers, all at the same time.
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Biases related to gender and other demographic factors creep into decisions about which projects to fund with venture capital. Data-driven approaches can help tease out those biases and limit their impact. Algorithmic methods identify potential instances of discrimination and increase transparency, making it easier to find and fix problems. Aversion to algorithms can be tempered by letting decision makers retain some subjective control over the data-driven process.
The hidden obstacle to women who want to found B2B startups is often rooted in the way they are mentored and advised in the business world. Where men are more often coached in strategy and business tactics, women are more likely to be taught how to avoid internal politics and “fit in” culturally. This difference in mentoring leaves women at a disadvantage with respect to entrepreneurship.
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This week’s must-reads for managing in a digital age: How to sabotage your company, AI passes eighth grade and what that means for businesses, and give your customers what they want — sometimes.
Counterpoints takes a closer look at whether football’s running game still matters.
As sports become ever more analytical, can there be such a thing as too much data?
Counterpoints looks at whether analytics can quantify team chemistry.
Defensive analytics are shaping how NBA basketball strategy is evolving.
Analytics can help NBA teams make better draft pick decisions.
Counterpoints looks at predicting the college football playoffs with UW-Madison’s Laura Albert.
