Remote Work The Collective Intelligence of Remote Teams
Remote work can be as effective as in-person work with the right people and collaborative processes.
Christoph Riedl, Thomas W. Malone, and Anita W. Woolley
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Technology Implementation
The Human Factor in AI-Based Decision-Making
Philip Meissner and Christoph Keding
IT Governance & Leadership
Building an Organizational Approach to Responsible AI
Kay Firth-Butterfield
- Hybrid Workplace
Collaboration
Easing the Invisible Burdens of Collaboration
Rob Cross, interviewed by Deborah Milstein
Remote Work
Figuring Out Social Capital Is Critical for the Future of Hybrid Work
Jennifer J. Deal and Alec Levenson
Collaboration
Optimizing Return-to-Office Strategies With Organizational Network Analysis
Rob Cross and Peter Gray
Data & Data Culture
Experiments and Data for Post-COVID-19 Work Arrangements
Thomas H. Davenport and Thomas C. Redman
Crisis Management
How to Prevent the Return to Offices From Being an Emotional Roller Coaster
Liz Fosslien and Mollie West-Duffy
- Leadership Toolkits
- Research Reports
- Hybrid Workplace
- Leadership Toolkits
- Research Reports
Analytics & Business Intelligence
Leading With Next-Generation Key Performance Indicators
Michael Schrage and David Kiron
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Innovation Strategy
Effective Innovation Begins With Strategic Direction
To get more from their innovation efforts, businesses must first determine what type of change they want to achieve.
B. Tom Hunsaker and Jonathan Knowles
Ethics
Designing Ethical Technology Requires Systems for Anticipation and Resilience
To reduce ethical lapses, organizations need systems for anticipation and systems for resilience.
Kirsten Martin and Bidhan (Bobby) L. Parmar
Ethics
Why Building an Ethical Culture Must Start at the Top
Robert Chesnut, Airbnb’s first chief ethics officer, shares his experience shaping ethical technology policies.
Robert Chesnut, interviewed by Ally MacDonald
Disruption
The Digital Superpowers You Need to Thrive
An environment of continuous disruption requires the development of digital innovation capabilities.
Gerald C. Kane et al.
Ethics
Why ‘Explicit Uncertainty’ Matters for the Future of Ethical Technology
To address algorithms’ potential harm, companies must be willing to focus on users and rethink their business models.
Mark Nitzberg
Corporate Social Responsibility
Social Intrapreneurship: Unleashing Social Innovation From Within
The next wave of social innovation is coming from employee-led initiatives.
Debbie Haski-Leventhal and Ante Glavas
Data & Data Culture
Putting Dignity at the Core of Employee Data Use
Companies that manage employee data responsibly are better able to grow trust across the company while gaining insights.
Dorothy Leidner et al.
IT Governance & Leadership
Investing in Strategic Leadership
To be a technology leader, a CTO needs both tech and business knowledge, explains Two Sigma’s Camille Fournier.
Camille Fournier, interviewed by Chris Clearfield
Organizational Behavior
Design Your Work Environment to Manage Unintended Tech Consequences
Virtual, tech-mediated collaboration carries risks of isolation, exclusion, surveillance, and self-censorship.
Lebene Soga et al.
Culture
10 Things Your Corporate Culture Needs to Get Right
The specific cultural factors that predict whether employees are happy (and will stay) aren’t what you might think.