Performance Management What’s Your Return on Visibility?
The visibility arising from digital employee monitoring requires purpose, policies, and management.
Michael Schrage
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Analytics & Business Intelligence
Leading With Next-Generation Key Performance Indicators
Michael Schrage and David Kiron
Latest Insights from MIT SMR
Technology Implementation
The Human Factor in AI-Based Decision-Making
Philip Meissner and Christoph Keding
More Insights from MIT SMR
Technology Implementation
The Human Factor in AI-Based Decision-Making
New research shows that an individual’s decision-making style informs the choices they make when using AI-based inputs.
Philip Meissner and Christoph Keding
AI & Machine Learning
AI-at-Scale Hinges on Gaining a ‘Social License’
Businesses must build trust with all stakeholders if their AI implementations are to succeed.
François Candelon et al.
IT Governance & Leadership
Building an Organizational Approach to Responsible AI
Companies adopting the best practices of responsible AI extract benefits while mitigating AI’s risks.
Kay Firth-Butterfield
Innovation Strategy
Effective Innovation Begins With Strategic Direction
To get more from their innovation efforts, businesses must first determine what type of change they want to achieve.
B. Tom Hunsaker and Jonathan Knowles
Ethics
Designing Ethical Technology Requires Systems for Anticipation and Resilience
To reduce ethical lapses, organizations need systems for anticipation and systems for resilience.
Kirsten Martin and Bidhan (Bobby) L. Parmar
Ethics
Why Building an Ethical Culture Must Start at the Top
Robert Chesnut, Airbnb’s first chief ethics officer, shares his experience shaping ethical technology policies.
Robert Chesnut, interviewed by Ally MacDonald
Disruption
The Digital Superpowers You Need to Thrive
An environment of continuous disruption requires the development of digital innovation capabilities.
Gerald C. Kane et al.
Ethics
Why ‘Explicit Uncertainty’ Matters for the Future of Ethical Technology
To address algorithms’ potential harm, companies must be willing to focus on users and rethink their business models.
Mark Nitzberg
Corporate Social Responsibility
Social Intrapreneurship: Unleashing Social Innovation From Within
The next wave of social innovation is coming from employee-led initiatives.
Debbie Haski-Leventhal and Ante Glavas
Data & Data Culture
Putting Dignity at the Core of Employee Data Use
Companies that manage employee data responsibly are better able to grow trust across the company while gaining insights.