MIT Sloan Management Review

MAG-Chng-1200 — Credibility hinges on perceptions of competence and trustworthiness, drawn from specific behaviors.

Daniel Han Ming Chng et al.

Today @ MIT SMR

FROM THE MAGAZINE
Beyond the Speed-Price Trade-Off
Is HR Missing the Point on Performance Feedback?
The Changing Face of Innovation in China

Frontiers

Exploring the Digital Future of Management

AI-Driven Leadership

Thomas H. Davenport and Janet Foutty

Leaders at the forefront of making organizations AI-driven have seven key attributes.

Platforms That Grow Are More Than Matchmakers

Jeffrey L. Sampler

For platform businesses, matchmaking isn’t everything. They’re also risk minimizers for buyers and sellers.

Why Companies Need a New Playbook to Succeed in the Digital Age

Peter Weill and Stephanie Woerner

Companies need to think about how they can become a customer destination.

Is the Right Group Leading Your Digital Initiatives?

Gerald C. Kane

Companies shouldn’t bottle up digital transformation in any one function.

Humanizing Tech May Be the New Competitive Advantage

Bala Iyer et al.

Technology leaders need to take a new approach to regain user trust.

Why the Data Marketplaces of the Future Will Sell Insights, Not Data

Munther Dahleh, interviewed by Elizabeth Heichler

MIT professor Munther Dahleh proposes a marketplace for data that bases the cost of data on the financial value it generates

Strategy Forum

Who Suffers Most in a Trade War — Businesses or Consumers?

Each month, the MIT SMR Strategy Forum poses a single question to our panel of experts in the fields of business, economics, and management. This month’s question asks our panel to offer opinions on who suffers most in a trade war — businesses or consumers — and why.

AI-Davenport-Artificial-Intelligence-Pilots-Innovators-Early-Adopters-Implementation-Industry-Production-1200 — Thomas H. Davenport and Randy Bean

AI technology is not just an experiment.

Getting Results from AI

Want the Best Results From AI? Ask a Human

Frontiers |

Bhaskar Ghosh et al.

Deploying AI is very different from implementing standard software — and human input is essential.

Rethink AI Objectives

Sam Ransbotham

Using AI to create humanlike computers is a shortsighted goal.

Targeting B2B

MAG-Ettenson-B2B-Solutions-Customer-Custom-Marketing-1200

Selling Solutions Isn’t Enough

August 1, 2018 | Hannah Grove, Kevin Sellers, Richard Ettenson, and Jonathan Knowles

Rather than trying to sell standardized products or services to the biggest possible set of buyers, B2B companies need to develop ways to help specific customers achieve better outcomes. Instead of describing their solutions, companies first need to understand customers’ specific challenges, objectives, operating practices, and competitive environment, then create offerings to deliver value within a customer’s specific business context and culture.

A New Look For Supply Chain Management

Why Supply Chains Must Pivot

Frontiers |

Laurent Chevreux et al.

In an uncertain world, supply chains must adopt flexibility and automation to gain sustainable advantage.

Can Your Supply Chain Hear Me Now?

Frontiers |

Brian Subirana et al.

Conversational commerce has the potential to transform the business supply chain.

Supply Chains Built for Speed and Customization

Frontiers |

ManMohan S. Sodhi and Christopher S. Tang

Thanks to technologies like 3-D printing, a new supply chain model is emerging.

The Challenges of Developing New Products

MAG-Ross-Uncertainty-Product-Launch-Market-1200

How to Launch Products in Uncertain Markets

Jan-Michael Ross and Jan Hendrik Fisch

Before your next large-scale product launch, try leveraging uncertainty for competitive advantage.

MAG-Saurez--New-Technology-Strategy-Innovation-Product-Development-1200

The Hybrid Trap: Why Most Efforts to Bridge Old and New Technology Miss the Mark

Fernando F. Suarez et al.

Mature companies often lack the vision and the commitment to fully commit to new technologies.

Innovation-Based Technology Standards Are Under Threat

David J. Kappos

When it comes to patent policies, the U.S. system is not broken — so lawmakers shouldn’t fix it.

MAG-Shih-Global-Busines-Commodity-Commecilization-Commoditization-Intellectual-Property-Technolgy-Innovation-Competition-1200

Why High-Tech Commoditization Is Accelerating

Willy Shih

Knowledge embedded in today’s production and design tools is a powerful force that is leveling the global technology playing field.

Companies are increasingly leveraging objective data and deep analysis to support their strategic decisions about talent. Open access to these three MIT Sloan Management Review articles about using data in recruiting, performance evaluation, and other aspects of human resources is provided courtesy of Wharton Executive Education.

A Data-Driven Approach to Identifying Future Leaders

Frontiers |

Stacey Philpot and Kelly Monahan

Some companies are using assessment tools to help identify employees with leadership potential.

Is Your Company Ready for HR Analytics?

Frontiers |

Bart Baesens et al.

HR analytics is the next big change in human resources management.

Why Your Company Needs Data Translators

Frontiers |

Chris Brady et al.

Miscommunications between decision makers and data scientists are common. Enter the data translator.

“The key is using digital to differentiate a company, offering customers something new and compelling — to create a destination they want to visit.” — Peter Weill and Stephanie Woerner

Why Companies Need a New Playbook to Succeed in the Digital Age

June 28, 2018 | Peter Weill and Stephanie Woerner

“Every action has a consequence. Every inaction perhaps even more so. One thing you can never say is that you haven’t been told.” — Paul Michelman

The High Cost of the Actions We Don’t Take

July 31, 2018 | Paul Michelman

“Becoming an outcome-oriented B2B business isn’t easy. It involves going beyond the organization’s comfort zone as a technical problem-solver to engage in a more tailored form of collaboration with customers.” — Hannah Grove, et al.

What's Hot

Daniel Han Ming Chng et al.

Today @ MIT SMR

Thomas H. Davenport and Janet Foutty

Jeffrey L. Sampler

Peter Weill and Stephanie Woerner

Gerald C. Kane

Bala Iyer et al.

Munther Dahleh, interviewed by Elizabeth Heichler

Shu Li et al.

Philipp Gerbert et al.

Thomas H. Davenport and Randy Bean

Getting Results from AI

Bhaskar Ghosh et al.

Sam Ransbotham

August 1, 2018 | Hannah Grove, Kevin Sellers, Richard Ettenson, and Jonathan Knowles

Laurent Chevreux et al.

Brian Subirana et al.

ManMohan S. Sodhi and Christopher S. Tang

Jan-Michael Ross and Jan Hendrik Fisch

Fernando F. Suarez et al.

David J. Kappos

Willy Shih

Stacey Philpot and Kelly Monahan

Bart Baesens et al.

Chris Brady et al.

June 28, 2018 | Peter Weill and Stephanie Woerner

July 31, 2018 | Paul Michelman

August 01, 2018 | Hannah Grove, Kevin Sellers, Richard Ettenson, and Jonathan Knowles

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