The challenges of platform companies, bringing your data to life, and the science of Sunday scaries.
Exploring the Digital Future of Management
Solving complex problems with crowdsourcing means tailoring the crowd to the problem’s scope.
Amazon’s recent decision to invest heavily in upskilling may have benefits beyond attracting talent.
To innovate and survive, organizations must develop core business skills in their digital talent.
Companies can no longer wait for traditional education to supply the skills needed for the future.
AI and automation are changing labor markets worldwide, but developing nations will be hit hardest.
Auto companies or tech companies can’t develop winning mobility offerings on their own.
Tinder’s gamelike user experience enticed overlooked users, led to rapid segment growth, and ultimately displaced industry incumbents.
This collection of MIT SMR articles discusses why companies must carefully think through their AI strategy and decide what their goals and expectations are for both AI and human workers if they’re to optimize customer experience. (Registration required.)
Free download of this collection MIT SMR articles is brought to you by Five9.
Social listening — analyzing what consumers say on social media — can serve as the map for a treasure hunt, allowing companies to tap into rich consumer insights in real time. Social listening is transforming how consumer product companies develop, market, and package their products to gain a competitive advantage — and we’re only just beginning to grasp the possibilities that machine learning advances will catalyze.
Social media has become such an important way of reaching customers and audience, especially among younger consumers, that marketers have faced something of a Wild West scenario when trying to leverage influencer programs. Here’s what they’re doing wrong — and how to ensure a strong, successful campaign using influencers.
Three Big Points is the podcast you need to stay at the top of your game as a business leader. This short podcast presents mold-breaking ideas from leading academics, researchers, and executives who are blazing new trails in today’s continually changing, technology-fueled world. Three Big Points is hosted by MIT SMR’s editor in chief Paul Michelman.
Pipeline’s Katica Roy explains how AI can help change the narrative around workplace gender bias.
IBM’s Mark Foster discusses what makes digital transformations succeed — and why it takes humanity.
AI strategy will only get big results if companies focus on what AI can do at scale.
Learn what makes dual-career couples work and get your own conversation-starter kit.
Transformation strategies are bound to flop unless leaders evolve in some pretty dramatic ways.
No matter how compelling it seems, data alone won’t win people over unless infused with a story.
Six risks that business leaders can begin to strategize around now.
Blockchain is vulnerable in some ways that conventional systems are — and in ways all its own.
There’s no oversight on coders who write critical software that runs key systems. That must change.
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Clayton M. Christensen’s Theory of Disruptive Innovation has had an undeniable impact in business over the past two decades. In this Q&A with longtime collaborator Karen Dillon, he discussed the impact of disruption in today’s tech-centric world and why theory is still such a powerful tool for decision-making, even as it continues to evolve.
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Employees on the front line of automation say they are excited about the upsides of learning new skills and roles. But to make the transition work, they want advance preparation and at least some personal coaching. They also need the new technology to operate properly.
AI and automation might benefit society at large, but there will be losers in the process, and at times even outright resistance, if people feel that their jobs and incomes are threatened. To avoid a backlash against the technology, governments must address its social costs and pursue policies that kick-start productivity growth while helping workers adapt.
The 2020 Future of Leadership Global Executive Study and Research Report finds that leaders may be holding on to behaviors that might have worked once but now stymie the talents of their employees. Organizations must empower leaders to change their ways of working to succeed in a new digital economy.
Leaders must modify their attitudes and beliefs about what leadership looks and feels like if they want to produce behavior change that lasts over time.
The authors of the 2020 Future of Leadership report “The New Leadership Playbook for the Digital Age” discuss some of the findings from the research.