Featured Leadership Articles


Your Organization Is a Network of Conversations

Leaders should realize that companies are fundamentally linguistic entities.


Business, Technology, and Ethics: The Need for Better Conversations

We need a commitment to honestly talk about the challenges technology now poses.


When Communication Should Be Formal

Formal communication protocols may seem outdated, but they offer crucial performance advantages.


The 2018 MIT SMR Digital Leadership Report

Coming of Age Digitally

June 5, 2018 | Gerald C. Kane, Doug Palmer, Anh Nguyen Phillips, David Kiron, and Natasha Buckley

In the 2018 Digital Business Report, MIT SMR and Deloitte find that digitally maturing organizations encourage distributed leadership and a healthy appetite for experimentation.

Weathering Internal Storms


Why Tech Companies Don’t See Their Biggest Problems Coming

Tech firms have five big blind spots in crisis management. Addressing them is essential for survival.

Sexual Harassment

Bringing Lessons From #MeToo to the Boardroom

If your board has not already re-examined its sexual harassment policies, the time to act is now.


The Mindsets of a Leader

A recent study found 6 distinct profiles of leadership based on the query, “Whom do they serve?”


The Trouble With Corporate Compliance Programs

Companies need a better understanding of how employees reach unethical decisions.

Understanding KPIs

Leading With Next-Generation Key Performance Indicators

June 26, 2018 | Michael Schrage and David Kiron

MIT Sloan Management Review and Google’s new cross-industry survey about key performance indicators (KPIs) asked senior executives to explain how they and their organizations are using KPIs in the digital era. The results shed light on the challenges and emerging opportunities companies face when using KPIs, demonstrate the many ways advanced use of KPIs can benefit organizations, and offer steps executives can take to make the most of KPIs going forward.

Should You Restructure the Organization?

The Truth About Hierarchy

Hierarchies are often seen as obstacles to innovation. However, a growing body of research shows that the right kind of hierarchy can help teams become better innovators and learners.

Goodbye Structure; Hello Accountability

Companies will be able to operate as true digital organizations only when they learn how to respond quickly to unanticipated opportunities and threats. But instead of restructuring to increase agility, some organizations are assigning accountabilities for specific business outcomes to small teams or individual problem owners. Tackling new objectives is then built around individual flexibility, market-based resource allocation, experimental mindsets, and coaching rather than managing.


The Future of Work


How Human-Computer ‘Superminds’ Are Redefining the Future of Work

As smart technologies embed deeper into human processes, a more powerful form of collaboration is emerging.


The Time for Retraining Is Now

The employment landscape is rapidly changing, demanding that employees build new skill sets.


How Leaders Face the Future of Work

Leaders need to take active roles in preparing their employees for the new world of work.


The Three New Skills Managers Need

Frontiers |

As technology evolves, managers and organizations will need new skill sets.


Leading Digital Teams

Five Ways to Improve Communication in Virtual Teams

Frontiers |

If you think sophisticated communication technologies are the ticket to your virtual team’s success, think again. It’s not the tech that matters — it’s how people use it. New research reveals five strategies for conquering distance and improving communication and performance in dispersed teams. The same strategies can help colocated teams, which depend increasingly on virtual collaboration tools to get work done.

How Well Do Your People Learn?