Featured Leadership Articles


An Executive Guide to the Winter 2019 Issue

These summaries will help you navigate our terrific new slate of features.


How to Get Others to Adopt Your Recommendation

To sell your ideas, you have to understand what your particular audience needs to hear.


The Enabling Power of Trust

In order to implement effective leadership in the digital age, we need to bridge the gap between what we know to be true today and what we believe will be true tomorrow.


What Twitter Can Teach Us

The Truth About Behavioral Change

November 7, 2018 | Damon Centola

In this article drawn from his new book, How Behavior Spreads, UPenn professor Damon Centola explains how the thinking about social networks is changing. Recent research reveals that depending on long-established concepts such as “weak ties” and “long bridges” to drive the adoption of new innovations and organizational change can be a prescription for failure.

Digital Tools and Leading Change


Every Leader’s Guide to the Ethics of AI

Until regulations catch up, AI-oriented companies must establish their own ethical frameworks.


Using Artificial Intelligence to Promote Diversity

Frontiers |

What if, instead of perpetuating harmful biases, AI helped us overcome them?


Using Digital Communication to Drive Digital Change

Leaders seeking to initiate digital change must model the behaviors they want to see.


Artificial Intelligence Brings Out the Worst and the Best in Us

As AI develops better decision-making skills, leaders may feel threatened and push back.

The Right Person For the Job

New Ways to Gauge Talent and Potential

Frontiers |

While most organizations still rely on traditional methods such as résumé screenings, job interviews, and psychometric tests to find the right people and match them with the right roles, three new approaches to talent identification are quickly gaining traction. Gamified assessments, digital interviews, and candidate data mining have the potential to make hiring more precise and less biased, as long as they’re used responsibly.

Preparing for the Coming Skill Shifts

CEOs worry about ensuring that their companies have the right skills mix to thrive in the age of AI and automation, and they’re smart to be thinking about talent at a strategic level. But the external labor market can do only so much to address the anticipated shifts in demand. So companies should double down on retraining the people they have, with an emphasis on lifelong learning and adaptability.


Webinar: Leading Digital Transformation

How Do You Lead Digital Transformation?

December 7, 2018 | Gerald C. Kane, Anh Nguyen Phillips, and Ally MacDonald

Many companies approach the transition from legacy to digital systems as a technology issue when it’s really a people and processes issue. This webinar featuring Gerald C. Kane and Anh Nguyen Phillips, coauthors of The Technology Fallacy: Why People are the Real Key to Digital Transformation, centers upon the strategic and leadership approaches that lead to success in digital transformation.

Making Better Decisions

Think Critically About the Wisdom of Experts

Leaders and managers must inevitably consult the analysis, advice, and research of people whose expertise exceeds their own in a variety of domains. Getting the most from that perspective means understanding precisely how to question the experts’ wisdom, no matter what form it takes. Eight specific lessons can help leaders and managers use others’ expertise to the greatest possible advantage in everyday business decisions.

Building a More Intelligent Enterprise

The authors examine how managers can combine a sophisticated understanding of human decision making with technology-enabled insights to make smarter choices in the face of uncertainty and complexity. Integrating the two streams of knowledge is not easy, but once management teams learn how to blend them, the advantages can be substantial.


The Future of Work


Planning for the Human-Digital Workforce

Done right, automation can be a win for everyone — even workers.


Four Ways Jobs Will Respond to Automation

Frontiers |

Automation will affect jobs in four ways. The path jobs take depends on what kind of value they provide — and how.


Tomorrow’s KPI Dashboards Will Be Your Boss

As KPI dashboards evolve, they’re transforming how executives manage themselves.



Effective Team Leadership

The Uncertain Status of Gig Work

The extent to which gig workers should be afforded the legal rights of employees has yet to be fully resolved in many jurisdictions.