IT Investment

Showing 1-6 of 6

015-Technology-500

Beyond the Business Case: New Approaches to IT Investment

When senior managers at United Parcel Service (UPS) first decided more than 15 years ago that package tracking had become a competitive necessity in the package-delivery industry, they discovered that developing the capability was not as simple as writing or buying a package-tracking application.

07-Technology-500

Develop Long-Term Competitiveness through IT Assets

Assessing the value of information technology (IT) has never been easy. Delayed benefits, unintended uses, business changes, and hidden support costs inhibit meaningful evaluation of individual IT investments. This was true when most investments were focused on the support of a single business process or functional area.

advertisement

07-Technology-500

How to Manage an IT Outsourcing Alliance

Long-term sustained management of a strategic alliance is turning out to be the dominant challenge of effective IT outsourcing. From a relatively unusual entrepreneurial activity, IT outsourcing has recently exploded across the global corporate landscape.1

Showing 1-6 of 6