Technology Implementation

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Winning With AI

AI promises rewards but also comes with risks ― namely, that competitors figure out how to successfully use it before you do. This year’s 2019 MIT SMR-BCG Artificial Intelligence Global Executive Study and Research Report shows early AI winners are focused on organization-wide alignment, investment, and integration.

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Improving the Rhythm of Your Collaboration

With so many digital tools in the workplace, collaboration has gone omnichannel. Given how hyperconnected people are, the authors set out to explore the implications for organizations and teams. In their research, they discovered that always-on connectivity was good for fact finding and information sharing but not for problem-solving, as we tend to assume. For tasks that require imagination, it’s better to alternate between connectivity and quiet focus. Leaders must help establish a good rhythm.

Self-Driving Companies Are Coming

  • Read Time: 9 min 

Automation can go far beyond cars. Self-driving company capabilities are closer than many leaders realize. And just as automobile manufacturers are rethinking the meaning of driving within the context of self-driving technology, business leaders are being forced to rethink an equivalent question: What does it mean to manage an enterprise once some of the work can be done autonomously?

How Algorithms Can Diversify the Startup Pool

Biases related to gender and other demographic factors creep into decisions about which projects to fund with venture capital. Data-driven approaches can help tease out those biases and limit their impact. Algorithmic methods identify potential instances of discrimination and increase transparency, making it easier to find and fix problems. Aversion to algorithms can be tempered by letting decision makers retain some subjective control over the data-driven process.

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Hacking Inequality at Home

Working couples are turning to technology to divide household labor more equitably. But the results have been mixed. Those who treat chore-management apps as the solution to imbalance often jump straight to implementation, making things worse. A better approach is to first have probing conversations about the underlying forces driving imbalance in the relationship. These discussions aren’t easy, but they form the basis of a deal, and then the couple can use technology to help make it happen.

The Best of This Week

The must-reads MIT SMR editors are most excited about this week, including: Why emotion is a key ingredient for getting customer experiences to stick, what we can learn from Germany’s platform economy, the best leader for your digital transformation effort might not be the obvious candidate, and more.

How Cities Should Prepare for Artificial Intelligence

A key driver of AI’s role in the global economy will be how cities deal with technological developments. Many cities plan to become “smart cities” armed with AI-driven processes, like AI-based traffic control systems. But simply adopting these new technologies won’t be enough to guarantee their success. Like organizations and education experts, cities need to assess and prepare for AI-related skills gaps.

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Transformation Without Technology

  • Read Time: 4 min 

In our present age of digital disruption, the fact that digital technologies cause many of the challenges companies face doesn’t mean that technology is necessarily the solution to those problems. Where do companies focus their transformation efforts if not on technology? They focus on their most valuable assets: their people.

Bridging the Leadership Gap Between Tech and Business

  • Read Time: 5 min 

For so many of organizations today, technology is the business. Yet, for many companies, the persistent separation of the IT function within the organization creates siloes and sets up a false dichotomy between technology and business leaders. To remain flexible and adaptable in the face of constant change, business and technology leaders alike need to take bold action.

People and Machines: Partners in Innovation

Thoughtful adoption of intelligent technologies will be essential to survival for many companies. But simply implementing the latest technologies and automation tools won’t be enough. Success will depend on whether organizations use them to innovate in their operations and in their products and services—and whether they acquire and develop the human capital to do so.

Where China Is Leading the Mobility Revolution

  • Read Time: 5 min 

China is shaking off its reputation for “copycatting” and establishing itself as a digital leader. One of the key areas where it’s moving ahead of the U.S. and Europe is transportation. China has made strides in electronic and autonomous vehicles as well as high-speed rail in recent years — and its most important development has been to transform itself into an innovation-focused, entrepreneurial hub of technical prowess.

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