The fashion retailer’s chief data and analytics officer uses agile pilots to assess and scale technology initiatives.
Companies that change processes to facilitate organizational learning with AI realize the biggest business value.
Sam Ransbotham, Shervin Khodabandeh, David Kiron, François Candelon, Michael Chu, and Burt LaFountain
Leaders’ implicit biases toward new technology can cause them to make poor investment decisions.
Kimberly D. Elsbach and Ileana Stigliani
The ease with which consumers have adapted to rapid change signals a future of more disruption.
Paul Nunes, Annette Rippert, and Larry Downes
Cognitive automation could help managers make better decisions more quickly in the wake of COVID-19.
No amount of tech investment can outweigh closing the human performance gap — the best defense against cyberattacks.
Stephen A. Wilson, Dean Hamilton, and Scott Stallbaum
Companies must think critically about how to address the issue of technology access and inequity throughout the COVID-19 crisis.
Lesley Chiou and Catherine Tucker
Join us Tuesday, March 24, for the final scheduled #MITSMRChat, on tech and management challenges.