MIT Sloan’s Thomas W. Malone, author of The Future of Work, on how the smartest companies will use emerging technology to tap the power of collective intelligence
An interview with Thomas W. Malone, director of the MIT Center for Collective Intelligence, by editor-in-chief Michael S. Hopkins. These new technologies are not just fancy technologies that let individual people do different things better or faster. These new technologies change the essence of organizations. An organization itself is really primarily a huge human-based machine for communicating information and making decisions. And these new technologies are all about communicating information and helping to make decisions. So, to a greater degree than any technologies since, for instance, those that enabled the Industrial Revolution, we’re now in the midst of a transformation in how businesses are organized that is enabled this time not by new kinds of production technology, but by new kinds of coordination technology.