Workplace, Teams, & Culture
Diversity & Inclusion The Best of This Week
Nudges for less-biased hiring, networking to drive inclusion, and defusing opposition to racial equity initiatives.
The MIT SMR Editors
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Culture
Reimagining the Office for Immensely Human Interactions
Jeffrey Sanchez-Burks and Maxim Sytch
Navigating Remote Work
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Data & Data Culture
Experiments and Data for Post-COVID-19 Work Arrangements
Thomas H. Davenport and Thomas C. Redman
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IT in a Remote World: Surprises, Challenges, and Looking Ahead
Oksana Balytsky et al.
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Remote Work
The Best of This Week
Practical strategies for hybrid work, linking good intentions to intentional actions, and Daniel Kahneman on “noise.”
The MIT SMR Editors
Automation
How to Establish an Automation Center of Excellence
A dedicated team can help maximize the utility — and competitive advantage — of automation systems.
Thomas H. Davenport and Gina Schaefer
Diversity & Inclusion
Linking Good Intentions to Intentional Action
Businesses that pledged to support racial equity in 2020 must maintain their commitments to effecting change.
Enrica N. Ruggs and Derek R. Avery
Culture
Why Companies Should Adopt a Hub-and-Spoke Work Model Post-Pandemic
The hub-and-spoke model of work offers a middle ground between packed offices and the isolation of working at home.
Ben Laker
Corporate Social Responsibility
How Procurement Can Strengthen Diversity and Inclusion
Supplier diversity initiatives can drive positive change, boost earnings, and build resilience.
Karina Swette and Timi Boyo
Skills & Learning
How to Address Worker Skill Gaps in the Return to Work
As hiring begins to accelerate, companies may need to retrain workers whose skills stagnated while they were unemployed.
Kelly Palmer
Skills & Learning
What Happens if ‘Absorbing by Observation’ Disappears?
New hires are at risk of losing the subtly communicated knowledge shared through in-person work.
Lynda Gratton
Organizational Behavior
Turbulent Times Demand Dynamic Rules
To prosper in a dynamic business environment, leaders must change their approach to rule-making and adherence.
David R. Hannah et al.
Managing Your Career
How to Manage ‘Invisible Transitions’ in Leadership
Four steps to help leaders transition into a substantial new role without a change in title or authority.
Ingo Marquart et al.
Skills & Learning
How Volunteerism Enhances Workplace Skills
Employers should be transparent about volunteer programs aimed at helping employees develop skills while helping others.