Winter 1981
Volume 22, Issue # 2

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Improving Face-to-Face Relationships

  • Read Time: 28 min 

In this paper, the author suggests that the key element to successful implementation of solutions to managerial problems lies in the improvement of face-to-face relationships. He goes on to articulate the factors involved in building and maintaining effective interpersonal communication. Particular attention is given to the repair strategies and skills needed to mend damaged relationships.