Managing Technology
Technology Implementation Manage AI Bias Instead of Trying to Eliminate It
It’s impossible to abolish AI bias in the data behind artificial intelligence models, but companies can remediate it.
Sian Townson
Latest Insights from MIT SMR
Data & Data Culture
Action and Inaction on Data, Analytics, and AI
Thomas H. Davenport and Randy Bean
Technology Innovation Strategy
It’s Time to Take Another Look at Blockchain
Ravi Sarathy, interviewed by Theodore Kinni
More Insights from MIT SMR
Technology Implementation
The Business Case for Blockchain in the Enterprise
Companies stand to benefit from blockchain if they first create a strategic road map and learn from others’ successes.
Ravi Sarathy and Abbie Lundberg
IT Governance & Leadership
Executives Are Coming to See RAI as More Than Just a Technology Issue
A panel of experts weighs in on whether responsible AI governance extends beyond technology leadership.
Elizabeth M. Renieris et al.
Data & Data Culture
Developing Successful Data Products at Regions Bank
Embedding data, analytics, and artificial intelligence into products has been a game changer for businesses.
Thomas H. Davenport and Randy Bean
Managing Your Career
Achieving Individual — and Organizational — Value With AI
The 2022 MIT SMR-BCG AI and Business Strategy report finds organizations get more value from AI when workers benefit too.
Sam Ransbotham et al.
AI & Machine Learning
What Machines Can’t Do (Yet) in Real Work Settings
Most companies that are using AI are deploying it for augmentation, not large-scale automation.
Thomas H. Davenport and Steven M. Miller
IT Governance & Leadership
Mature RAI Programs Can Help Minimize AI System Failures
A panel of experts weighs in on whether mature responsible artificial intelligence programs mitigate system failures.
Elizabeth M. Renieris et al.
IT Governance & Leadership
The Three Roles of the Chief Data Officer: ADP’s Jack Berkowitz
ADP’s Jack Berkowitz explains the benefits of having data strategy, data products, and AI oversight within the CDO role.
Sam Ransbotham and Shervin Khodabandeh
Technology Innovation Strategy
Investing in a Tech Platform to Enable Better Banking
The CEO and COO of DirectBooks discuss the innovation approach behind the financial communications platform.
Yvonne Wang et al.
IT Governance & Leadership
To Be a Responsible AI Leader, Focus on Being Responsible
The 2022 MIT SMR-BCG responsible AI report finds that leaders view RAI as important but few prioritize it in practice.
Elizabeth M. Renieris et al.
Data & Data Culture
From Data to Wisdom: Novo Nordisk’s Tonia Sideri
Novo Nordisk’s Tonia Sideri explains how the pharma company uses AI to test new ideas before initiating tech projects.