
Managing Technology

Managing RAI Requires a Central Team
A panel of experts weighs in on whether oversight of responsible AI should be entrusted to a single business function.
David Kiron and Steven Mills
Latest Insights from MIT SMR



Ethics
Protecting Society From AI Harms: Amnesty International’s Matt Mahmoudi and Damini Satija (Part Two)
Sam Ransbotham and Shervin Khodabandeh


IT Governance & Leadership
Generative AI at Mastercard: Governance Takes Center Stage
Thomas H. Davenport and Randy Bean

Ethics
Protecting Society From AI Harms: Amnesty International’s Matt Mahmoudi and Damini Satija (Part 1)
Sam Ransbotham and Shervin Khodabandeh
Key Tech Issues Facing Managers
- Adopting Emerging Technologies
- Managing Technology Risks
- Transforming Your Organization





Technology Innovation Strategy
It’s Time to Take Another Look at Blockchain
Ravi Sarathy, interviewed by Theodore Kinni


Data & Data Culture
Action and Inaction on Data, Analytics, and AI
Thomas H. Davenport and Randy Bean

Technology Implementation
The Business Case for Blockchain in the Enterprise
Ravi Sarathy and Abbie Lundberg

Supply Chains & Logistics
Unlocking the Potential of Digital Twins in Supply Chains
Özden Tozanli and Maria Jesús Saénz

AI & Machine Learning
What Machines Can’t Do (Yet) in Real Work Settings
Thomas H. Davenport and Steven M. Miller


Technology Innovation Strategy
Becoming an ‘AI Powerhouse’ Means Going All In
Thomas H. Davenport and Randy Bean
Key Tech Issues Facing Managers
- Adopting Emerging Technologies
- Managing Technology Risks
- Transforming Your Organization



Financial Management & Risk
Risk Intelligence and the Resilient Company
Ananya Sheth and Joseph V. Sinfield

IT Governance & Leadership
Are Responsible AI Programs Ready for Generative AI? Experts Are Doubtful
Elizabeth M. Renieris et al.

IT Governance & Leadership
Responsible AI at Risk: Understanding and Overcoming the Risks of Third-Party AI
Elizabeth M. Renieris et al.


AI & Machine Learning
Smart Product Breakthroughs Depend on Customer Control
Jenny Zimmermann et al.





Key Tech Issues Facing Managers
- Adopting Emerging Technologies
- Managing Technology Risks
- Transforming Your Organization


IT Governance & Leadership
Generative AI at Mastercard: Governance Takes Center Stage
Thomas H. Davenport and Randy Bean

AI & Machine Learning
The Impact of Generative AI on Hollywood and Entertainment
Thomas H. Davenport and Randy Bean



IT Governance & Leadership
Are Responsible AI Programs Ready for Generative AI? Experts Are Doubtful
Elizabeth M. Renieris et al.



Data & Data Culture
Action and Inaction on Data, Analytics, and AI
Thomas H. Davenport and Randy Bean


Data & Data Culture
Developing Successful Data Products at Regions Bank
Thomas H. Davenport and Randy Bean

More Insights from MIT SMR

Technology Implementation
Why the Power of Technology Rarely Goes to the People
In a Q&A, Power and Progress authors Daron Acemoglu and Simon Johnson discuss the social impact of technological change.
Daron Acemoglu et al.

Security & Privacy
Detecting the Good and the Bad With AI: Airbnb’s Naba Banerjee
On the Me, Myself, and AI podcast, Airbnb’s Naba Banerjee explains how machine learning helps protect hosts and guests.
Sam Ransbotham and Shervin Khodabandeh

IT Governance & Leadership
Regulating AI Innovation: Aboitiz Data Innovation’s David Hardoon
On the Me, Myself, and AI podcast, Aboitiz Data Innovations CEO David Hardoon discusses regulation’s role in innovation.
Sam Ransbotham and Shervin Khodabandeh

New Product Development
The Social Science of AI: Intel’s Elizabeth Anne Watkins
On the Me, Myself, and AI podcast, learn how social scientists help facilitate human-machine collaboration at Intel.
Sam Ransbotham and Shervin Khodabandeh

IT Governance & Leadership
Building Robust RAI Programs as Third-Party AI Tools Proliferate
The 2023 MIT SMR-BCG responsible AI report finds that third-party AI tools pose increasing risks for organizations.
Elizabeth M. Renieris et al.

AI & Machine Learning
The Impact of Generative AI on Hollywood and Entertainment
New AI tools can produce text, audio, and images. What does that mean for creative professionals? Two experts weigh in.
Thomas H. Davenport and Randy Bean

Technology Innovation Strategy
The Incumbent’s Deep Tech Strategy Playbook
The authors created a three-step framework aimed at helping leaders at incumbent companies identify and execute their deep-tech engagement strategies.
François Candelon et al.

Technology Implementation
Don’t Get Distracted by the Hype Around Generative AI
Hype around generative AI tools like ChatGPT impede business leaders’ ability to make well-informed technology choices.
Lee Vinsel

IT Governance & Leadership
Are Responsible AI Programs Ready for Generative AI? Experts Are Doubtful
Do responsible AI programs effectively address the risks of generative artificial intelligence tools? Experts weigh in.
Elizabeth M. Renieris et al.

AI & Machine Learning
AI Is Helping Companies Redefine, Not Just Improve, Performance
Researchers discuss the potential benefits of using artificial intelligence to redefine KPIs and strategic measurement.