Managing Technology

Disciplined experimentation is bringing the use of artificial intelligence into clinical health care at Mayo Clinic.

Leaders need to help their business and IT staff better respect each other’s capabilities.

Successful cyberattacks often result from isolated decisions made without fully considering the potential consequences.

Plenty of organizations dabble with AI, but Mastercard’s capabilities — and confidence — set it apart.

Sowmya Gottipati shares how Estée Lauder uses AI to learn about customers and make better product recommendations.

Boeing’s Helen Lee discusses how the aviation giant is using technologies like AI to improve air traffic management.

Code reuse is common, but leaders must be aware of potential vulnerabilities to mitigate exposure to risk.

EBay’s chief artificial intelligence officer shares how the e-commerce platform uses AI to help both buyers and sellers.

Lessons and insights from past cyberattacks can help companies prepare and respond more successfully to future threats.

Deciding whether to pay up when cybercriminals hold data hostage may depend on choices made long before an attack.