
Managing Technology

How Northwestern Mutual Embraces AI
The journey to be more client-centric has brought a focus on artificial intelligence and data at Northwestern Mutual.
Thomas H. Davenport and Randy Bean
Latest Insights from MIT SMR


Technology Innovation Strategy
A One-Stop Data Shop: The Lego Group’s Anders Butzbach Christensen
Sam Ransbotham and Shervin Khodabandeh




AI & Machine Learning
Smart Product Breakthroughs Depend on Customer Control
Jenny Zimmermann et al.
Key Tech Issues Facing Managers
- Adopting Emerging Technologies
- Managing Technology Risks
- Transforming Your Organization





Technology Innovation Strategy
It’s Time to Take Another Look at Blockchain
Ravi Sarathy, interviewed by Theodore Kinni


Data & Data Culture
Action and Inaction on Data, Analytics, and AI
Thomas H. Davenport and Randy Bean

Technology Implementation
The Business Case for Blockchain in the Enterprise
Ravi Sarathy and Abbie Lundberg

Supply Chains & Logistics
Unlocking the Potential of Digital Twins in Supply Chains
Özden Tozanli and Maria Jesús Saénz

AI & Machine Learning
What Machines Can’t Do (Yet) in Real Work Settings
Thomas H. Davenport and Steven M. Miller


Technology Innovation Strategy
Becoming an ‘AI Powerhouse’ Means Going All In
Thomas H. Davenport and Randy Bean
Key Tech Issues Facing Managers
- Adopting Emerging Technologies
- Managing Technology Risks
- Transforming Your Organization

AI & Machine Learning
Smart Product Breakthroughs Depend on Customer Control
Jenny Zimmermann et al.











Key Tech Issues Facing Managers
- Adopting Emerging Technologies
- Managing Technology Risks
- Transforming Your Organization



Data & Data Culture
Action and Inaction on Data, Analytics, and AI
Thomas H. Davenport and Randy Bean


Data & Data Culture
Developing Successful Data Products at Regions Bank
Thomas H. Davenport and Randy Bean






Technology Innovation Strategy
Becoming an ‘AI Powerhouse’ Means Going All In
Thomas H. Davenport and Randy Bean

AI & Machine Learning
Clinical AI Gets the Headlines, but Administrative AI May Be a Better Bet
Thomas H. Davenport and Randy Bean
More Insights from MIT SMR

Technology Implementation
Manage AI Bias Instead of Trying to Eliminate It
It’s impossible to abolish AI bias in the data behind artificial intelligence models, but companies can remediate it.
Sian Townson

Data & Data Culture
Action and Inaction on Data, Analytics, and AI
The human side of data continues to challenge companies.
Thomas H. Davenport and Randy Bean

Security & Privacy
An Action Plan for Cyber Resilience
Organizations can apply biology-inspired adaptive design principles to become more resilient against cyberattacks.
Michael Coden et al.

Technology Innovation Strategy
It’s Time to Take Another Look at Blockchain
Large incumbent companies should begin adopting blockchain before it gets used against them.
Ravi Sarathy, interviewed by Theodore Kinni

Talent Management
How Encouraging AI Use Will Benefit Your Organization
In this webinar, we outline key findings from recent artificial intelligence and business strategy research, including that mandating individual use actually improves employee engagement across multiple dimensions.
Sam Ransbotham et al.

Skills & Learning
Individual AI Use Can Benefit Organizations
MIT SMR and BCG research team members discuss a recent artificial intelligence study at the Web Summit conference.
Allison Ryder

Technology Implementation
The Business Case for Blockchain in the Enterprise
Companies stand to benefit from blockchain if they first create a strategic road map and learn from others’ successes.
Ravi Sarathy and Abbie Lundberg

IT Governance & Leadership
Executives Are Coming to See RAI as More Than Just a Technology Issue
A panel of experts weighs in on whether responsible AI governance extends beyond technology leadership.
Elizabeth M. Renieris et al.

Data & Data Culture
Developing Successful Data Products at Regions Bank
Embedding data, analytics, and artificial intelligence into products has been a game changer for businesses.
Thomas H. Davenport and Randy Bean

Managing Your Career
Achieving Individual — and Organizational — Value With AI
The 2022 MIT SMR-BCG AI and Business Strategy report finds organizations get more value from AI when workers benefit too.