Managing Technology
Technology Implementation The Human Factor in AI-Based Decision-Making
New research shows that an individual’s decision-making style informs the choices they make when using AI-based inputs.
Philip Meissner and Christoph Keding
Latest Insights from MIT SMR
Technology Implementation
The Human Factor in AI-Based Decision-Making
Philip Meissner and Christoph Keding
IT Governance & Leadership
Building an Organizational Approach to Responsible AI
Kay Firth-Butterfield
Technology Innovation Strategy
The Innovator’s Mindset: Creating a Better Tomorrow With AI
Kay Firth-Butterfield et al.
Ethics
Designing Ethical Technology Requires Systems for Anticipation and Resilience
Kirsten Martin and Bidhan (Bobby) L. Parmar
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Data & Data Culture
Putting Dignity at the Core of Employee Data Use
Companies that manage employee data responsibly are better able to grow trust across the company while gaining insights.
Dorothy Leidner et al.
IT Governance & Leadership
Investing in Strategic Leadership
To be a technology leader, a CTO needs both tech and business knowledge, explains Two Sigma’s Camille Fournier.
Camille Fournier, interviewed by Chris Clearfield
Organizational Behavior
Design Your Work Environment to Manage Unintended Tech Consequences
Virtual, tech-mediated collaboration carries risks of isolation, exclusion, surveillance, and self-censorship.
Lebene Soga et al.
Ethics
A New Business Mandate for Ethical Technology
A new article series explores how organizations must manage and monitor technology in new ways to achieve positive ethical outcomes.
Ally MacDonald
IT Governance & Leadership
Portrait of an AI Leader: Piyush Gupta of DBS Bank
DBS Bank’s CEO exemplifies how a willingness to experiment and even fail can help advance new technologies like AI.
Thomas H. Davenport and Randy Bean
AI & Machine Learning
Real Talk: Intersectionality and AI
In artificial intelligence, race and gender too often generate a bias double whammy.
Ayanna Howard
Leadership Skills
Leadership as Craft
Etsy CTO Mike Fisher discusses developing as a leader, speaking the language of business, and being open to change.
Mike Fisher, interviewed by Chris Clearfield
Technology Innovation Strategy
How In-Store Tech Will Transform Retail
In-store technology promises a better customer experience — and fuel for improved retail analytics.
Selena Zhu et al.
Organizational Transformation
Don’t Let Digital Obsession Destroy Your Organization
Organizations can benefit from taking a holistic approach toward digital transformation efforts.
Matthew Doan
Data & Data Culture
Fast-Track Data Monetization With Strategic Data Assets
To monetize data, companies must first transform it so it can be reused and recombined to create new value.